Manager - Facilities Outreach

3 days ago

Indianapolis, United States Eskenazi Health Full time
Division:Eskenazi Health

Sub-Division: Hospital

Req ID: 22086

Schedule: Full Time

Shift: Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Exempt

Job Role Summary

The Manager of Facilities - Outreach will provide daily direction to staff to ensure customer service and alignment with departmental and organizational goals within facility engineering services for the outreach sites which includes Eskenazi Health Centers, Sandra Eskenazi Mental Health Centers, and Other non-hospital campus buildings. The Manager, Facilities - Outreach ensures safe and efficient operations in compliance with applicable regulatory and safety guidelines.

Essential Functions and Responsibilities
  • Develops and oversees staffing, training, and scheduling.
  • Ensure staff has all needed tools and resources to perform their duties efficiently and safely
  • Add assets as needed into the work order system
  • Ensure all assets have proper PM procedures and schedules per manufacturer recommendations and regulatory requirements.
  • Ensure work orders are completed in a timely manner
  • Build relationships with other departments and assigned property managers
  • Respond to all major building issues in person as required. Communicate through all necessary channels to keep all leadership of affected areas informed.
  • Work with infection prevention and remediation companies for building emergencies that affect the patient environment
  • Use the building automation system to resolve temperature issues and ensure buildings are running as needed for building operation. Report and monitor issue close out with vendors.
  • Assist with troubleshooting temperature issues for refrigerators and freezers
  • Establish a safe work environment by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees
  • Manages building operations and maintenance, equipment inventories, utility operations, energy management, and grounds maintenance
  • Oversees infrastructure repair and renovations projects by identifying and managing vendors/contractors, including bid process, contract compliance, and vendor/contractor performance
  • Acts as the liaison for facilities engineering with the design and construction department for outreach sites
  • Communicates with customers, vendors, internal and external partners on the status of work and issues affecting services
  • Performs quarterly rounding with site owners
  • Maintains vendor relationships
  • Enters purchase requests for needed parts or contractor services
  • Maintains external relations related to Facilities Management including government relations, local, State and Federal regulatory agencies, insurance carriers, and others as needed
  • Participates in design projects for outreach sites and makes recommendations on materials and/or equipment.
  • Assists with the development of outreach sites repair budgets, including capital and operating
  • Ensures continued compliance with all Federal, State and local regulations and TJC standards
  • Collects, compiles and audits regulatory compliance documentation with regard to facility management. Supports other departments during regulatory visits
  • Works directly with vendors and Purchasing to request proposals for repairs, maintenance and capital improvements
  • Directs the daily assignment of work to ensure safe and efficient plant operations
  • Identifies opportunities for process improvement to implement
  • Lead and guide staff to obtain optimal performance and operational excellence
  • Performs performance evaluations
  • Represents the company with internal and external customers and sets the example for exceptional customer service
  • Serve on-call as required

Job Requirements
  • Bachelor's degree in Business Administration, Engineering or related field required. Demonstrated 4 years of positive experience in healthcare facilities or construction environments may be deemed equivalent to educational requirements.
  • Six years' experience in the maintenance and/or operations required
  • Three years' experience within medical office healthcare building system preferred
  • Three years' supervisory experience preferred Valid Indiana Driver's License

Knowledge, Skills & Abilities
  • Ability to recognize infection prevention or life safety deficiencies and implement Infection Control Risk Assessments (ICRA) and Interim Life Safety Measures (ILSM)
  • Effective verbal/written skills essential for effective communication with all levels of the organization and outside interested parties and vendors for contracted services
  • Ability to establish priorities for implementation of scheduled project and maintenance activities so as to meet predetermined deadlines and requirements
  • Ability to make qualitative decisions in emergency situations
  • Ability to supervise, organize and delegates subordinate activity
  • Computer skills: Proficiency in basic MS Office programs and web-based work order systems
  • Demonstrated general knowledge of medical office building operations systems
  • Problem solving: ability to identify and resolve problems in a timely manner and gather and analyze information skillfully
  • Quality management: looks for ways to improve and promote quality and demonstrates accuracy and thoroughness
  • Planning/organizing: ability to prioritize and plan work activities, use time efficiently and develop realistic action plans
  • Ability to train others on technical components, applicable regulations and internal procedures to ensure efficient and safe plant operations

Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.

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