Helpdesk Specialist

4 days ago

Huntsville, United States Electronic Systems, Inc. Full time
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.

Our client in higher education is seeking a Helpdesk Specialist with a focus on IT-Print Support and Network Administration to work a 6-month contract assignment (onsite) in Huntsville, AL. The Helpdesk Specialist will play a crucial role in maintaining and optimizing network infrastructure. The ideal candidate should be highly knowledgeable of Microsoft M365/O365, Active Directory, and Identity and Access Management (IDA) as well as IT Print Solutions and support. This position will involve working on-site daily supporting the staff with the school system.

Responsibilities

  • Administer and maintain the Microsoft M365/O365 environment, ensuring optimal performance and security.
  • Manage and troubleshoot issues related to Active Directory, including user accounts, group policies, and permissions.
  • Implement and maintain Identity and Access Management (IDA) solutions to enhance network security and user authentication.
  • Collaborate with the existing Network Administrator to ensure seamless network operations.
  • Provide technical support and assistance to end-users, addressing network-related concerns promptly and effectively.
  • Monitor network performance and proactively identify and resolve issues to minimize downtime.
  • Assist in the planning and execution of network upgrades and improvements.
  • Maintain documentation of network configurations, changes, and troubleshooting procedures.

Qualifications

  • Proven experience in network administration, preferably in an educational or similar environment.
  • In-depth knowledge of Microsoft M365/O365, Active Directory, and Identity and Access Management (IDA).
  • Strong troubleshooting and problem-solving skills related to network infrastructure.
  • Excellent communication and interpersonal skills to work collaboratively with team members and end-users.
  • Ability to work on-site daily at the BCS location.
  • Flexibility and adaptability to meet the dynamic needs of the school system.

  • Helpdesk Specialist

    5 months ago

    Huntsville, United States Electronic Systems Full time

    Overview About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs. Our client in higher education is seeking a Helpdesk Specialist with a...

  • Help Desk Specialist

    2 months ago

    Huntsville, United States Insight Global Full time

    Requirements:Able to work onsite 8-5pm in HuntsvilleExperience as an IT Technician or Helpdesk technicianExperience with Tier 2 supportWilling to work a contract to hire positionA local client is looking for an Tier II Help Desk Technician to join their team in Huntsville. This role is fully onsite and needs someone that could start asap!Exact compensation...

  • Systems Support Specialist

    1 week ago

    Huntsville, United States Leidos Inc Full time

    Description Leidos is seeking a customer experience driven personality to join our team as a Systems Support Specialist supporting the NSS Helpdesk. In this role you will work under general supervision. A limited degree of creativity and latitude is expected.NSS operations at NASA is focused on meeting contractual agreements while working with a team of...

  • Systems Support Specialist

    4 months ago

    Huntsville, United States Leidos Full time

    Description Leidos is seeking a customer experience driven personality to join our team as a Systems Support Specialist supporting the NSS Helpdesk. In this role you will work under general supervision. A limited degree of creativity and latitude is expected.NSS operations at NASA is focused on meeting contractual agreements while working with a team of...

  • Helpdesk Support Service Specialist, Intermediate

    5 months ago

    Huntsville, United States EMW Full time

    Provide professional and personal direct customer service and technical support to the Multi-User Engineering Change Proposal Automated Review System (MEARS) Program Office users as required via phone, email, fax, on-line systems, and/or in person. Develop and maintain high level of expertise with web-based application, user requirements and workflows. ...