Research Scientist 1
2 days ago
The duties that the incumbent of the vacancy will be expected to perform. Duties Description The NYS Office of Mental Health (OMH) is seeking to fill Research Scientist 1, Grade 18, position in the Office of the Chief Medical Officer, Office of Population Health & Evaluation (OPHE). OMH oversees a variety of initiatives and programs that serve adults with Serious Mental Illness and children and youth with Serious Emotional Disturbance. OPHE provides data collection, evaluation, data management, analyses, visualization and reporting to support these OMH functions. OPHE also maintains the PSYCKES application providing interactive data to behavioral health providers. PSYCKES is an award-winning web-based application designed to support quality improvement and clinical decision making, and is currently in use by provider agencies in New York State as well as state agencies, county governments, health homes and managed care organizations. The PSYCKES team manages several health information technology supported statewide quality improvement projects and clinical implementation efforts, including training, technical assistance, and evaluation, and participates in requirement development and quality assurance activities. The incumbent of this position will support the OPHE Medical Informatics team. The goals of the Medical Informatics team are to are to coordinate development and testing of new features for the PSYCKES application, provide high quality training and technical support to PSYCKES users, and promote effective implementation strategies in using PSYCKES for quality improvement and clinical decision making in the New York State Medicaid populationThis position requires a highly organized individual with a strong attention to detail; excellent administrative and communication skills; who can relate well to a diverse group of project stakeholders, and who has the ability to work both independently and as a part of a team.Note: this position does not provide relocation assistance. A cover letter and resume are requiredUnder the direction of one or more project managers, the person in this position will assist with various Medical Informatics team tasks, including but not limited to: • Technical Assistance: Provide support via phone and e-mail to PSYCKES users and project participants by processing requests for information, investigating and resolving issues reported by users, and updating customer service tracking system. • Quality Assurance: Participate in quality assurance testing for the PSYCKES application. Track defects and communicate with members of the information technology and data analysis teams. • Requirement Development: Participate in meetings to refine and modify the PSYCKES application on a regular basis. Translate requests for new features from product owner and users into specific instructions and mock-ups for the information technology and data analysis teams. • Access Management: Coordinate requests from provider agencies and other organizations for access to the PSYCKES application.• Training: Develop and update training materials, schedule WebEx online webinars, lead training webinars, and provide technical support and assistance during trainings.• Project Coordination and Administrative Support: Support statewide implementation of the use of PSYCKES in clinical settings as needed. Establish and maintain systems for recording, tracking, and updating project materials. Develop and maintain tracking spreadsheets using Microsoft Excel. Send electronic mass mailings.
Additional comments regarding the vacancy. Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.
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