Financial Counseling Supervisor

4 weeks ago

Oakland, United States UCSF Benioff Children's Hospital Oakland Full time $74,235 - $101,427

Position Summary: The primary role is to supervise the Utilization Management, Surgery Registration, and Financial Counselors activities to ensure a payer source is identified prior to or within 24 hours of an admission. The role includes ensuring accuracy of financial information and clinical information is communicated to the appropriate payers to ensure all services provided are reimbursed. The Supervisor provides the necessary support and leadership to achieve departmental goals and objectives. The Supervisor oversees the financial impact of daily admissions and coordinates any clinical payer concerns with the Utilization management department. Demonstrates overall improved Revenue Cycle performance within the financial counseling and Utilization management areas. Continues to support Patient Access performance.

Supervisory/Management Responsibilities

This position is responsible for personnel recruitment and development and initiating disciplinary action to staff.

Communications Required

The ability to interpret and explain clinical reimbursement issues to staff and management. Ability to present ideas and information in a clear concise manner, both in written and verbal format. Ability to adapt communication style to different audiences. Ability to demonstrate effective team-building exercises. Ability to communicate effectively and timely regarding changes.

Decision-Making Required

Facilitates and or makes timely and effective decisions and resolves identified problems.

Problem-Solving Required

Ability to demonstrate root cause analysis. Understands workflows and impact in Epic with ADT and Cadence applications. Ability to prioritize effectively and efficiently. Applies critical thinking to make decisions and follow through on complex patient situations.

Financial Responsibilities

Responsible for assessing high risk accounts and establishing protocols to avoid delays in authorization and concurrent review processes. Ability to review denial trends and assess problem payers effectively.

Knowledge, Skills, and Abilities
  • In-depth knowledge of the current insurance world, preferably as it relates to Hospital Admissions, including extensive understanding of MediCal, California Children’s Services, Managed Care, and other payor classifications.
  • Ability to work independently and process accurate information within defined time frames.
  • A strong self-starter with the ability to prioritize in a fast-paced environment.
  • Excellent Medical terminology.
Technical Knowledge

Microsoft Office Suite (Word, Excel), Visio, EPIC or other electronic Medical System preferred.

Minimum Education

Associates Degree in business, healthcare administration or other related field or equivalent combination of education and related work experience.

Minimum Experience

Five years in a hospital or clinical setting, preferably in Utilization Management, Financial Counseling or related fields.

Physical Requirements
  • Sit: Up to 8 hours/day
  • Stand/Walk: 3-6 hours
  • Bend/Stoop: Up to 3 hours
  • Reach: Up to 3 hours
  • Rep Use of UE/Grasp: Up to 8 hrs
  • Lift/Push/Pull: 15 lbs

This job requires the ability to hear alarms, clients, and/or instruction. The ability to see accurately from 20 inches to 20-ft. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of this position.

  • Compliance Counsel

    23 hours ago

    Oakland, United States Financial Analyst Full time

    From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to...

  • General Counsel

    4 weeks ago

    Oakland, United States Public Health Institute Full time

    General CounselPosting Number: #1925Position Title: General CounselClosing Date: Until FilledLocation: Oakland, CA (Hybrid)Apply HereThe Public Health Institute (PHI) is an independent, nonprofit organization dedicated to promoting health, well-being, and quality of life for people throughout California, across the nation and around the world. As one of the...

  • Oncology Service Line Financial Expert

    3 weeks ago

    Oakland, California, United States UC San Diego Full time

    About the Role">The BMT & Oncology Service Line Coordinator plays a critical role in ensuring the smooth operation of the BMT & Oncology Service Line at UC San Diego. This position will be responsible for managing global contract follow-ups, tracking financial reports, and providing financial counseling to patients.Responsibilities">Manage global contract...

  • Maintenance Supervisor

    1 day ago

    Oakland, United States Related Full time

    ResponsibilitiesAre you knowledgeable about HVAC, plumbing, carpentry and electrical components? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most?If so, we are looking for you to join our team as a Maintenance...

  • Security Field Supervisor

    2 days ago

    Oakland, United States Garda World Security Full time

    Job DescriptionJOB SNAPSHOTJob Title: Field Service SupervisorLocation: Emeryville, CAEnvironment: Corporate Office & In the FieldSalary: $27 / hourShift: 40 hours per weekWednesday - Sunday, 3:00 pm - 11:30 pmGeneral Job Functions:TrainingSchedulingSecurity ManagementIncluded Benefits/Perks:MedicalDentalVision401KWho is GardaWorld?GardaWorld is the...

  • Chief Financial Officer

    2 days ago

    Oakland, United States Tbwa ChiatDay Inc Full time

    Adapture Renewables, Inc. is on a mission to be a leader in the new era of sustainable energy. Drawing upon an extensive knowledge base, we develop, engineer, build, own, finance and operate high quality utility-scale solar projects and battery energy storage projects. With an extensive growth journey in front of us we are looking for a talented CFO to be...

  • Deputy Chief Financial Officer

    2 months ago

    Oakland, United States Asian Health Services Full time $200,000 - $220,000

    Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and...

  • Deputy Chief Financial Officer

    4 weeks ago

    Oakland, United States Asian Health Services Full time

    Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and...

  • Production Supervisor

    4 days ago

    Oakland, United States Ajinomoto Foods North America Full time

    Overview The Produc tion Supervisor is a key contributor to the successful operation of the plant. This person will use their knowledge and technical expertise to achieve plant Key Performance Indicators and budgetary expectations. They will play a central role in the development of future leaders, continuous improvement of their line productivity and will...

  • General Counsel

    4 weeks ago

    Oakland, CA, United States Promise Full time

    Company Overview Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates, helping individuals clear debts faster and reducing delinquencies for our partners. We treat...

  • Chief Financial Officer

    2 days ago

    Oakland, United States AFBA Full time

    Are you a strategic and innovative financial leader passionate about building a more equitable society? If so, please join Pacific Community Ventures (PCV), a nonprofit community development investor that supports small business entrepreneurs and their communities to build economic mobility through the power of inclusive entrepreneurship and a good quality...

  • Hourly Supervisor

    16 hours ago

    Oakland, United States Wal-Mart Stores , Inc. Full time

    Location OAKLAND, MD Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition 053126786HST What you'll do at Are you looking for a job that offers more responsibility, more pay, and more opportunity? As an hourly supervisor, you are responsible for an entire area of the store. Associates...

  • Seafood Department Supervisor

    1 month ago

    Oakland, California, United States Whole Foods Market Full time

    Job OverviewWe are seeking a highly motivated and experienced Team Member to join our team as a Seafood Department Supervisor. As a key member of our team, you will be responsible for leading and developing our team members, driving sales growth, and ensuring exceptional customer service.Key ResponsibilitiesSales Growth and Management: Work closely with the...

  • Cash Application Supervisor

    2 days ago

    Oakland, United States Superior Ambulance Service, Inc. Full time

    OverviewJob Summary:Under administrative review, is responsible for overseeing all aspects of the Cash Application section ofthe Accounts Receivable department. The Cash Application Supervisor may perform clerical duties of his or her staf f as needed, as well asparticipate in other projects or special assignments in other sections of the Accounts...

  • Supervisor, Patient Accounting

    3 weeks ago

    Oakland, United States Alameda Health System Full time

    Summary SUMMARY:  Under general direction, responsible for the coordination, monitoring and supervision of all daily activities within an assigned billing or collection unit within the Patient Accounting Department. Supervision includes selection of new employees, training and orientation, workload assignment and completion of performance evaluations for...

  • Supervisor, Patient Accounting

    3 days ago

    Oakland, United States Alameda Health System Full time

    Summary SUMMARY: Under general direction, responsible for the coordination, monitoring and supervision of all daily activities within an assigned billing or collection unit within the Patient Accounting Department. Supervision includes selection of new employees, training and orientation, workload assignment and completion of performance evaluations for...

  • Supervisor, Operations

    2 days ago

    Oakland, United States Blue Shield of CA Full time

    Your RoleThe Medicare Appeals and Grievances team is responsible for compliance processing of Medicare appeals and grievances. The supervisor will report to the Manager for Medicare Appeals and Grievances. In this role you will manage the daily, short-term, and/or long-term activities of the customer service and operations teams to ensure alignment with...

  • Chief Financial Officer in Training

    1 day ago

    Oakland Park, United States Fort Lauderdale Behavioral Health Center Full time

    Responsibilities:One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS...

  • Supervisor, Materials

    2 days ago

    Oakland, United States PG&E Full time

    Requisition ID# 162208Job Category: Procurement / Supply ChainJob Level: SupervisorBusiness Unit: Engineering, Planning & StrategyWork Type: OnsiteJob Location: OaklandDepartment OverviewThe Materials Distribution Operations (MDO) organization and its 370 employees are responsible for the day-to-day operation and execution of PG&E's materials distribution...

  • Supervisor, Materials

    1 week ago

    Oakland, United States PG&E Corporation Full time $102,000 - $162,000

    Requisition ID # 162208 Job Category: Procurement / Supply Chain Job Level: Supervisor Business Unit: Engineering, Planning & Strategy Work Type: Onsite Job Location: Oakland Department Overview The Materials Distribution Operations (MDO) organization and its 370 employees are responsible for the day-to-day operation and execution of PG&E’s materials...