Real Time Payments- Global Technical Product Owner- Vice President

1 week ago

Jersey City, United States JPMorganChase Full time $122,550 - $201,000
JOB DESCRIPTION
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Global Technical Product Owner in Real Time Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Offering 24/7 availability combined with never-before-seen speed and transparency, real-time payments are at the forefront of a digital payments revolution in the U.S. JP Morgan Chase has established a leadership position in building out the nation’s first instant payments system, US Real-Time Payments (RTP). We are working to expand our real-time payments channel enablement, commercialization, and grow the product in collaboration with the FedNow Service and The Clearing House.

Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Acts as a subject matter expert and drives product design, architecture and influences technical teams on best practices and standards
  • Works on any product feature assigned and deliver within timelines, ensuring all product cadences (requirements, scope document, business case, unhappy paths, analytics plan) are met in a timely and thoughtful manner
  • Demonstrates end to end design thinking including implications on Customer service, operations, Channels (API, File Based, and Online Interface based), design the customer journey map
  • Communicates effectively with stakeholders at all levels to present technical concepts, gather feedback and influence decision-making processes
  • Thinks through global system performance, reliability, scalability, service levels, and responsiveness of solutions
  • Collaborates across the organization including Tech, architecture, marketing, different product teams, operations, ability to see how the solution pieces fit together
  • Demonstrates high attention to detail, and exemplary quality, thoroughness and completeness of work product

Required qualifications, capabilities, and skills

  • 8+ years of experience or equivalent expertise in technical product ownership or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Payments experience required
  • Technical background and proficiency in all product cadences
  • Commercialization acumen, strong analytics, outside-in competitive view
  • Self-starter, team player, curious and eager to learn, flexible, operate with high sense of urgency and integrity
  • High level of organization, able to thrive in a dynamic environment handling multiple projects, deadlines, and stakeholders (in different markets/ time zones)
  • Excellent written and oral communication skills, ability to map out visual workflows, journey maps, high level system interactions to engineering and business leaders

Preferred qualifications, capabilities, and skills

  • Prior experience working in a highly matrixed, complex organization
  • Proficient in conducting end to end analysis to identify issues and hands-on troubleshooting
  • Strong analytics and technical problem-solving experience
  • Fraud and Sanctions experience
  • Instant payments, preferred


ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans



ABOUT THE TEAM

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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