Labor Services Representative/Trainee

2 weeks ago


Jamaica, United States Labor, Department of Full time $49,363 - $74,135

Duties Description

As a Labor Services Representative, you would assist customers and provide a broad range of services to job seekers and employers both on an individual basis and through group presentations. You would interview customers to evaluate the nature of services desired, obtaining a complete work history including job experience, education, skills, salary ranges and job preferences. You would identify barriers to employment and develop solutions to these barriers. Intensive job placement assistance is key through developing skills-based resume, successful employment interview coaching, providing continuing job leads, conducting employment referrals and advocating for the job seeker when applying for a job. You would provide information on resources available through the Department of Labor.

Minimum Qualifications

  • This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS).
  • For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.
  • NY HELPS Non-Competitive Minimum Qualifications: A bachelor's or higher degree. Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

Competitive Minimum Qualifications

  • A review of your state history is needed, if you meet any of the below Permanent Competitive qualifications.
  • 55 B/C Qualifications: This position is designated 55b/c and is subject to verification of applicant eligibility.
  • Reassignment Qualifications: (DOL EMPLOYEES ONLY) Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in a Labor Services Representative or Trainee 1/2.

Preferred Qualifications

  • Ability to initiate and maintain relationships across a diverse set of stakeholders.

Additional Comments

Candidates with no previous state service will begin at the starting rate of the salary range listed above. Additional location pay is available for the following counties: Bronx, Kings, Nassau, NYC-Manhattan, Queens, Richmond, Rockland, Suffolk, and Westchester, Dutchess, Orange, and Putnam.

Telecommuting is available and can be discussed during the interview. We offer a comprehensive benefits package, including: • 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year • Paid sick leave • Choice of several affordable and competitive health insurance plans • Dental and vision insurance plans at no additional cost • Membership in the NYS Employee’s Retirement System • NYS Deferred Compensation Investment Plan • Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees) • Eligibility to apply for tuition reimbursement for qualifying employees and courses • Paid Parental Leave.



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