Customer Service Representative

6 days ago

Folsom, United States Apex Talent Solutions Full time
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer experience and contribute to the success of a global leader.

We pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for man years. Our commitment to excellence and customer-centric approach has enabled us to consistently deliver outstanding results and remain a trusted partner to countless organizations worldwide.

About The Role

As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success.

What You'll Do

  • Engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance.
  • Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times.
  • Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively.
  • Troubleshoot and resolve customer issues, ensuring prompt resolution and taking ownership of escalated cases when necessary.
  • Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction.
  • Utilize our CRM system to maintain accurate records of customer interactions, update customer profiles, and follow up on pending inquiries.

What You'll Bring

  • Exceptional communication skills: You possess the ability to articulate complex information in a clear and concise manner, adapting your communication style to meet the needs of diverse customers.
  • Empathy and patience: You understand that every customer interaction is unique and require a compassionate approach, demonstrating patience and understanding even in challenging situations.
  • Problem-solving mindset: You thrive in a fast-paced environment and possess strong analytical skills to identify root causes of issues and provide effective solutions.
  • Team player attitude: You enjoy collaborating with others and are eager to contribute to a supportive team environment where your insights and ideas are valued.
  • Adaptability: You embrace change and are quick to adapt to evolving customer needs, technology advancements, and business requirements.
  • Experience: Previous customer service experience, preferably in a fast-paced and customer-oriented environment, is highly desirable.

What We Offer

  • Competitive compensation package, including performance-based incentives and bonuses.
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for career growth and advancement within a renowned Fortune 500 company.
  • Continuous learning and development programs to enhance your skills and expertise.
  • A diverse and inclusive work environment that celebrates individuality and fosters collaboration.
  • Remote work (work from home).

How To Apply

If you are ready to take the next step in your customer service career and be part of a globally recognized organization, we would love to hear from you. Please submit your updated resume and a compelling cover letter outlining why you are the ideal candidate for this position. Our team of talent acquisition experts will review your application and reach out to qualified candidates to schedule interviews.

  • Customer Service Representative

    5 days ago

    Folsom, California, United States Taymax Group Full time

    About the RoleAs a Customer Service Representative at Taymax Group, you will be responsible for delivering exceptional service to our members and guests. This includes greeting them warmly, answering their questions, and providing solutions to their needs.Key ResponsibilitiesWe are seeking an individual who is passionate about providing outstanding customer...

  • Customer Service Representative

    7 days ago

    Folsom, California, United States Carter'sOshKosh Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a keen eye for detail and excellent communication skills?We're looking for a skilled Customer Service Representative to join our team at Carter's/OshKosh. In this role, you'll be responsible for providing top-notch service to our customers, resolving issues, and driving sales...

  • Customer Service Representative

    3 weeks ago

    Folsom, California, United States Folsom Fairfield Inn & Suites by Marriott Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at the Folsom Fairfield Inn & Suites by Marriott. As a key member of our front desk staff, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our visitors.

  • Customer Service Representative

    6 days ago

    Folsom, California, United States Levi Strauss Full time

    About the PositionWe're seeking a talented Customer Service Representative - Part Time to join our team in Folsom, CA. As a key member of our store team, you will be responsible for delivering exceptional customer service, supporting store productivity during peak periods, and maintaining store appearance according to our visual presentation standards. If...

  • Customer Experience Representative

    7 days ago

    Folsom, Pennsylvania, United States Wawa Full time

    About the Job: As a Customer Service Representative at Wawa, you will be the face of our company, interacting with customers and ensuring their shopping experience is enjoyable and memorable.You will be responsible for operating cash registers, processing transactions, and handling customer complaints in a professional and courteous manner.This is a great...

  • Customer Service Representative

    3 weeks ago

    Folsom, California, United States Sacramento Credit Union Full time

    We are seeking a motivated and experienced individual to join our team as a Retail Support Specialist III (Floating Banker) at our Folsom branch. As a key member of our staff, you will play a vital role in providing exceptional customer service and helping members achieve their financial goals.Job OverviewSacramento Credit Union is committed to delivering...

  • Customer Service Representative

    6 days ago

    Folsom, California, United States Courtyard Folsom Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Agent at Courtyard Folsom. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.The ideal candidate will have excellent communication skills,...

  • Customer Service Representative

    2 weeks ago

    Folsom, California, United States Ulta Beauty Full time

    Join Our TeamWe're looking for a talented Retail Sales Associate to become a part of our dynamic sales team. In this role, you'll be responsible for driving sales growth, delivering excellent customer service, and promoting our brand.Responsibilities:Providing personalized product recommendationsSuggesting complementary products and servicesWorking closely...

  • Customer Service Representative

    3 weeks ago

    Folsom, California, United States Total Wine & More Full time

    Total Wine & More: Your Partner in Exceptional Customer ExperienceWe are committed to delivering an exceptional customer experience, and we're looking for a skilled Cash Handling Specialist to join our team. As a Cash Handling Specialist, you will play a critical role in ensuring the smooth operation of our cash handling processes, while also providing...

  • Customer Service Specialist

    6 days ago

    Folsom, California, United States Wal-Mart Stores , Inc. Full time

    Cashier & Front End Services RepresentativeAt Wal-Mart Stores, Inc., we offer competitive pay and a range of benefits to support your career growth and well-being. As a Cashier & Front End Services Representative, you will play a key role in ensuring that customers have a positive shopping experience by scanning items quickly and accurately, explaining...

  • Customer Service Representative

    1 week ago

    Folsom, United States Chevron Corporation Full time

    At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment...

  • Financial Services Representative

    3 weeks ago

    Folsom, California, United States Sacramento Credit Union Full time

    Job OverviewSacramento Credit Union is seeking a skilled and customer-focused Financial Services Representative to join our team. In this role, you will be responsible for assessing members' financial needs and providing expert advice on the products and services that best meet their needs.

  • Sales Associate

    4 months ago

    Folsom, United States Amazing Lash Studio Full time

    Overview: Are you ready to be a part of something AMAZING?! Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence...

  • Customer Service Representative

    7 days ago

    Folsom, California, United States Safeway Full time

    **About Us**Safeway is a leading grocery retailer dedicated to providing exceptional customer experiences.

  • Customer Service Representative

    6 days ago

    Folsom, California, United States Ulta Beauty Full time

    About Ulta BeautyWe are a leading beauty retailer dedicated to providing high-quality products and exceptional customer service.Job DescriptionWe are seeking a talented and motivated Beauty Advisor to join our team. In this role, you will be responsible for delivering an outstanding shopping experience to our guests while driving sales and growth.Key...

  • Advanced Customer Service

    1 week ago

    Folsom, United States V3 Electric Full time

    Why V3?V3 Electric is one of the nation's fastest growing solar companies and we were recently named to Inc. 5000's fastest-growing private companies in the US. Other noteworthy awards include Great Places to Work, Top Solar Contractors, and the Golden Stevie Award for our industry-best training program.Brief Description:This is a permanent, full-time...

  • Advanced Customer Service

    2 weeks ago

    Folsom, United States V3 Electric Full time

    Why V3?V3 Electric is one of the nation's fastest growing solar companies and we were recently named to Inc. 5000's fastest-growing private companies in the US. Other noteworthy awards include Great Places to Work, Top Solar Contractors, and the Golden Stevie Award for our industry-best training program.Brief Description:This is a permanent, full-time...

  • Phlebotomist Patient Services Representative

    2 months ago

    Folsom, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services RepresentativeContract Duration: 6 MonthsPay range: $22 - 27/hrLocation: Folsom, CAWork Type: Onsite, Shift/Time Zone: Monday - Friday 7.30 am - 4.30 pm Rotating SaturdaysAbout the Role:As a Phlebotomist Patient Services Representative I, you will be the face of our company, interacting with patients and ensuring a...

  • Customer Service Representative at Dave

    6 days ago

    Folsom, California, United States Dave & Buster Full time

    Job Description: At Dave & Busters, we are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Team Member.Responsibilities:Deliver exceptional customer service to our guests, ensuring they have an enjoyable experience at our venueManage wait times effectively, minimizing guest dissatisfactionAssist guests...

  • Guest Service Representative

    5 months ago

    Folsom, United States Nothing Bundt Cakes Full time

    Are you tired of working late night and early mornings? Are you looking for consistent part-time work while completing school or other commitments? Nothing Bundt Cakes in Folsom is the place for you!Why Us?No early morning or late evening shifts. The bakery closes at 6pm Mon-Sat and 4pm on Sundays. Cake is fun!!! Work with a tight knit group in a positive...