Designer
3 weeks ago
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire.
We’re looking for a driven professional with an inclusive mindset to join our team as a Designer.
Crate and Barrel Designers have a passion for helping customers see what is possible with the latest on-trend merchandise. They build meaningful and long-term relationships with their customers and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Designers are up-to-date on the latest trends and are trained to work with a range of design styles from classic to contemporary. They utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics, and decor can bring their vision to life.
A day in the life as a Designer...- Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home, and virtually with customers.
- Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists, and customer presentations.
- Lead design consultations in person (in-store or in-home) or via email, phone, and virtual.
- Deliver projects in a timely manner and within determined timelines.
- Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog.
- Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends.
- Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills.
- Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.
- Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service.
- Support store training and educating on design services, to drive a clear understanding of design services and offerings.
- Develop new and lasting relationships with customers through networking and clienteling.
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
- Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers' wants/needs.
- Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning.
- Ability to stay up to date on current design trends.
- Proven track record of building long-lasting relationships with customers.
- 6+ months competitive sales or interior design service experience preferred.
- Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
- Part-Time roles: Availability to work two or more weekend days and at least one weekday or night.
Minimum Starting Rate: $16.00 Hourly
Up to: $30.00 Hourly
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