Medical Clerk II

2 weeks ago

Anchorage, United States Alaska Native Tribal Health Consortium Full time

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

Health Benefits
  • Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
  • Cost-Share Dental and Vision Insurances
  • Discounted Pet Insurance
Retirement and Time Off
  • Retirement Contributions with Pre-Tax or Roth options into a 403(b).
  • Retirement Match and Discretionary. ANTHC matches up to 5%, with a 3% discretionary contribution after one year of employment into a 401(a).
  • Paid Time Off starts immediately, earning up to 6 hours per pay period, with accruals increasing based on years of service.
  • Twelve Paid Holidays
  • Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
Insurance and Assistance Programs
  • Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are 100% covered by ANTHC, with options for Short-Term Disability Buy-Up Coverage and Voluntary Life for family members.
  • Flexible Spending Accounts for Healthcare and Dependent Care.
  • Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
  • On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
  • Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
Education and Development
  • Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
  • On-Site Training Courses and Professional Development Opportunities
  • License and certification reimbursements and occupational insurance for medical staff
  • Gym Access to Alaska Pacific University including a salt water pool, rock climbing, workout gym, and discounts for outdoor equipment rentals.
Other Benefits
  • Emergency Travel Assistance
  • Education Assistance or Education leave eligibility
  • Discount program for travel, gym memberships, amusement parks, and more

Summary:

Under close supervision, provides entry-level clerical support for assigned clinics through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.

Responsibilities:

  • Provides entry-level support for assigned clinics through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.
  • Greets and assists patients and clients. Answers, screens and directs incoming calls. Schedules and confirms appointments.
  • Coordinates patient visits with other hospital clinics and departments. Arranges travel and housing for patients and families.
  • Coordinates patient transfers and room assignments. Admits patients and assists them in completing necessary paperwork; registers patients on electronic databases.
  • Maintains forms and basic information on patient charts and electronic databases; creates charts for new patients.
  • Scans and enters doctors’ orders. Enters patient care data for billing to outside providers. Orders charts, labs, and medical supplies and materials. Assists nurses with basic patient care.
  • Performs clerical duties, including mail delivery, faxing, copying and scanning. Produces and distributes department mailings. Assembles reports and informational or paperwork packets.
  • Orders and restocks office and medical supplies. Trains medical support staff. Maintains payroll and timekeeping for assigned department.
  • Performs other duties as assigned.
Knowledge and Skills
  • Knowledge of customer service concepts and practice.
  • Knowledge of multi-line telephone systems operation.
  • Knowledge of privacy laws and regulations.
  • Knowledge of basic medical terminology and clinic systems.
  • Skill in operating a personal computer utilizing a variety of software applications.
  • Skill in operating office equipment such as copiers and fax machines.
  • Skill in maintaining and updating clinical schedules.
  • Skill in establishing and maintaining cooperative working relationships with others.
Minimum Education Qualification
  • A high school diploma or GED equivalent
Minimum Experience Qualification
  • Non-supervisory - One (1) year of medical office experience. An equivalent combination of relevant education and/or training may be substituted for experience.
Additional Requirements
  • All employees registering patients must attend signature registration and insurance verification training and are required to pass the registration and hands on practical test upon completion.

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