Business Processor

Position Title: Business Processor

Location: Nelson Mazda Murfreesboro

Employment Type: Full-Time

Position Overview: We are seeking a highly motivated and detail-oriented Finance and Contracts Specialist to join our team. This role is essential in ensuring the seamless completion of financial processes, deal structuring, and customer satisfaction for New Mazdas and Certified Pre-Owned Vehicles. The ideal candidate will excel in maintaining accuracy, fostering cross-department communication, and delivering an exceptional customer experience.

Key Performance Indicators (NPI):

Complete CIT within 15 days

Finalize rebate schedules within 30 days

Achieve tag completion within 60 days

Maintain a Sales NPS Score above 95%

Ensure 100% completion of RDRs at the time of sale

Achieve 95%+ Connected Services penetration

Submit all deals to the office with full completion and accuracy

Primary Responsibilities:

Accurately RDR all New Mazdas and Certified Pre-Owned Vehicles at the time of delivery

Verify all sales for correct emails, addresses, rebates, and RDR types

Gain proficiency in finance systems (Dealertrack, DT DMS, etc.) and contract types (Purchase, Lease, Business, E-Contracting)

Rehash rates, deal structures, and product purchases with bank representatives

Ensure all deal documents meet checklist requirements and data accuracy

Collaborate effectively with sales and accounting teams

Follow up with bank funding departments to finalize contracts in transit

Submit deal structures and credit applications to lenders for approval

Minimize delays in accounting with complete and accurate paperwork

Expedite customer wait times by promptly submitting necessary terms

Maintain up-to-date knowledge of lender policies and maximums

Greet customers promptly and professionally

Process down payments via cash, check, or credit and ensure proper receipt

Complete month-end close processes, ensuring all deals are submitted to accounting by the second business day at noon

Work with Client Advisors to collect all required stipulations for non-funded deals

Maintain adequate supplies of necessary hard copy documents

Scan all deal documents into the DMS system

Verify all deal jacket documents required for funding are present before submission to accounting

Ensure accurate information for obtaining customer plates without delays

Facilitate customer request cancellations by completing appropriate documentation

Conduct A2Z menu presentations to maximize ancillary product offerings

Core Values:

Attitude of Excellence: Demonstrate a commitment to high standards and superior performance

Loyalty: Build and sustain trust within the team and with our customers

Character: Uphold integrity and accountability in all responsibilities

Qualifications:

4 year college degree preferred

Strong knowledge of finance systems and contract processes

Exceptional attention to detail and organizational skills

Excellent communication and collaboration abilities

Ability to work efficiently in a fast-paced environment

What We Offer:

Comprehensive benefits package that includes a broad spectrum of insurance products, matching 401k, Paid Time Off after 90 days of employment.

Opportunities for professional growth and development

A supportive and dynamic work environment.

• Full paid training
  
  

Application Process: If you meet the qualifications and are excited to contribute to a high-performing team, we invite you to apply. Please submit your resume and cover letter detailing your relevant experience and why you’re the right fit for this position.

Acknowledgments: By applying, you acknowledge and agree to perform the duties, achieve the outcomes, and uphold the standards outlined in this position.

Employer Commitment: We are committed to providing the resources, training, and support necessary to help you succeed in this role.

Nelson Auto Group is an Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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