Behavioral Health Clinical Advocate

3 weeks ago

Eden Prairie, United States UnitedHealthcare Full time
Opportunities with Surest, a UnitedHealthcare Company (formerly Bind). We provide a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery-changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds—the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team and discover the meaning behind Caring. Connecting. Growing together.

At Surest, we are passionate about improving the health of our members The Clinical Advocate - Behavioral Health is responsible for supporting members in navigating their Surest benefits to support improved health and well-being.

In this role, the Clinical Advocate - Behavioral Health will focus on members and their families with mental health challenges and substance use disorders. Through telephonic coaching, resources, and referrals to applicable programs, the Clinical Advocate - Behavioral Health Specialist will work with members and their families and providers to establish a personal plan to improve their health. This position reports to the Clinical Operations Manager and has no direct reports.

If you have the ability to work 8-5pm PST, you’ll enjoy the flexibility to work remotely * as you take on some tough challenges. Candidate in PST time zone is preferred, but we can consider CST.

Primary Responsibilities

  • Help members understand options for treatment and associated benefits. Guide them to available resources when applicable. Engage in decision support and decision coaching conversations
  • Use active listening skills to assess members’ current status and level of activation tailor conversation to meet member where they are. Offer services and support beyond their immediate request based on their underlying needs
  • Develop health goals with the member, if applicable and facilitate connecting them to resources that help them achieve their goals
  • Provide expert consultation to other Clinical Advocates on the team or other business units

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

  • Master’s degree in social work
  • Fully Independent licensed practitioner (i.e. LCSW, LMFT, LPCC, LICSW or LISW)
  • 2+ years of clinical experience in a hospital, acute care, direct care, rehab facility or care coordination
  • 2+ years of clinical experience in Behavioral Health
  • Experience with Motivational Interviewing
  • Proven experience working in a fast paced multitask environment
  • Proven to excel working in a constantly rapid changing environment
  • Proficiency with MS Office- Word, Excel, Outlook, Teams
  • Reside in the PST time zone to support 8-5pm PST member base

Preferred Qualifications

  • Experience in substance use disorder, mental health, autism, gender affirming Care, and/or pediatric behavioral health
  • CADC, LADC, or other licensure related to chemical dependency
  • Proven comfortable questioning status quo and proposing ideas for improvement
  • Excellent communication skills- both written and verbal
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Nevada, Washington Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

  • Behavioral Health Clinical Advocate

    2 days ago

    Eden Prairie, United States UnitedHealth Group Full time

    Opportunities with Surest, a UnitedHealthcare Company (formerly Bind). We provide a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery-changing the way benefits serve customers and consumers to deliver...

  • Behavior Specialist

    4 weeks ago

    Eden Prairie, United States Rogers Behavioral Health Full time

    The Behavior Specialist is responsible for conducting Cognitive Behavioral Therapy (CBT) with patients within Rogers Behavioral Health Residential, Intensive Outpatient (IOP), Partial Hospital (PHP) and Acute Inpatient treatment programs as detailed.Behavior specialists train and work with the assigned Clinical Services Manager to design and implement CBT...

  • Behavioral Health Care Advocate

    3 days ago

    Eden Prairie, United States UnitedHealth Group Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Behavioral Health Care Advocate

    1 day ago

    Eden Prairie, United States UnitedHealth Group Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • BEHAVIORAL HEALTH TECHNICIAN

    1 day ago

    Eden Prairie, United States Universal Health Services Full time

    Responsibilities As we look back on Pride Institute's almost 38-year history of providing our clients with an inclusive and accepting place for recovery through evidence-based treatment for substance abuse, sexual health and mental health, we realize that Pride Institute's services and advocacy are needed now more than ever! Our Residential Treatment Center...

  • Psychiatrist - Adult Program (Minneapolis)

    6 months ago

    Eden Prairie, United States Rogers Behavioral Health Full time

    Rogers Behavioral Health is a not-for-profit behavioral health system with a long history. For over 100 years we have been providing top quality psychiatric services to our patients and performing cutting edge research and are one of the leading healthcare providers in our field. RBH offers adults, as well as child and adolescent patients in our communities,...

  • Advocate Aurora Health | Radiology Technologist

    4 days ago

    pleasant prairie, United States Advocate Aurora Health Full time

    Advocate Aurora Health is seeking a Radiology Technologist for a job in Pleasant Prairie, Wisconsin.Job Description & RequirementsSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalDuration: Ongoing40 hours per weekShift: daysEmployment Type: Staff Major Responsibilities:Proficiently performs basic to advanced radiologic procedures. Must...

  • Advocate Aurora Health | Radiology Technologist

    3 days ago

    Pleasant Prairie, WI, United States Advocate Aurora Health Full time

    Advocate Aurora Health is seeking a Radiology Technologist for a job in Pleasant Prairie, Wisconsin. Job Description & Requirements Specialty: Radiology Technologist Discipline: Allied Health Professional Duration: Ongoing 40 hours per week Shift: days Employment Type: Staff Major Responsibilities: Proficiently performs basic to advanced...

  • BEHAVIORAL HEALTH TECHNICIAN

    1 day ago

    Eden Prairie, United States Universal Health Services Full time

    Responsibilities As we look back on Pride Institute's almost 38-year history of providing our clients with an inclusive and accepting place for recovery through evidence-based treatment for substance abuse, sexual health and mental health, we realize that Pride Institute's services and advocacy are needed now more than ever! Our Residential Treatment Center...

  • Advocate Aurora Health | Level I

    4 days ago

    pleasant prairie, United States Advocate Aurora Health Full time

    Advocate Aurora Health is seeking a Radiology Technologist Level I for a job in Pleasant Prairie, Wisconsin.Job Description & RequirementsSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalDuration: Ongoing40 hours per weekShift: daysEmployment Type: Staff Major Responsibilities:Competently performs basic and intermediate radiographic...

  • Therapist

    4 weeks ago

    Eden Prairie, United States Rogers Behavioral Health Full time

    New Employee Retention Bonus*$2,000.00 retention bonus available! (In-training licensure)*$4,000.00 retention bonus available! (Fully licensed)(New Employee is defined as someone who has not been employed with Rogers for more than six months)The Therapist develops, coordinates, and facilitates all direct social services to patients and their families...

  • LADC - Case Manager

    3 days ago

    Eden Prairie, United States Rogers Behavioral Health Full time

    The Case Manager is responsible for supporting patient care by coordinating and arranging continuing care and basic needs resources per patient, communicating with collateral partners and treatment team any barriers to care, and supporting clinical programming by conducting group programming and individual programming as assigned. NOTE: This position will...

  • BEHAVIORAL HEALTH TECHNICIAN

    1 day ago

    Eden Prairie, United States Universal Health Services Full time

    Responsibilities As we look back on Pride Institute's almost 38-year history of providing our clients with an inclusive and accepting place for recovery through evidence-based treatment for substance abuse, sexual health and mental health, we realize that Pride Institute's services and advocacy are needed now more than ever! Our Residential Treatment Center...

  • BEHAVIORAL HEALTH TECHNICIAN

    1 day ago

    Eden Prairie, United States UHS Full time

    Responsibilities As we look back on Pride Institute's almost 38-year history of providing our clients with an inclusive and accepting place for recovery through evidence-based treatment for substance abuse, sexual health and mental health, we realize that Pride Institute's services and advocacy are needed now more than ever! Our Residential Treatment Center...

  • Behavioral Health Technician

    2 weeks ago

    Eden Prairie, Minnesota, United States Universal Health Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Behavioral Health Technician to join our team at Pride Institute. As a key member of our residential treatment center, you will play a vital role in providing exceptional care to clients struggling with addiction and mental health issues.Key Responsibilities:Assist clients with daily activities,...

  • Behavioral Services Director

    2 weeks ago

    Eden Prairie, Minnesota, United States Minnesota Mental Health Solutions LLC Full time

    About This RoleWe're looking for an experienced ABA Clinical Supervisor to lead our team of behavior technicians and provide high-quality behavioral services to our clients. As a key member of our team, you'll be responsible for developing and implementing treatment plans, providing clinical supervision, and ensuring compliance with clinical standards and...

  • Clinical Care Coordinator RN

    3 weeks ago

    Pleasant Prairie, Wisconsin, United States Advocate Aurora Health Full time

    About the Role:This Clinical Care Coordinator RN position is an exciting opportunity to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for coordinating patient care services, including scheduling appointments, communicating with patients and families, and collaborating with healthcare providers. The...

  • Clinical Program Manager

    2 weeks ago

    Eden Prairie, Minnesota, United States Minnesota Mental Health Solutions LLC Full time

    Join Our Team as ABA Clinical SupervisorWe're seeking a dedicated and experienced ABA Clinical Supervisor to join our team at Minnesota Mental Health Solutions LLC. As a key member of our team, you'll be responsible for overseeing and directing our Applied Behavior Analysis (ABA) programs, providing clinical supervision, and ensuring high-quality behavioral...

  • Applied Behavior Analysis Manager

    2 weeks ago

    Eden Prairie, Minnesota, United States Minnesota Mental Health Solutions LLC Full time

    Job Summary: We are seeking a highly skilled and motivated Applied Behavior Analysis Manager to lead our ABA programs. The ideal candidate will have extensive experience in ABA therapy, excellent clinical knowledge, and strong leadership skills.Responsibilities:Program Development: Develop and implement ABA treatment plans that meet client needs and...

  • Clinical Therapist

    1 month ago

    Prairie du Chien, Wisconsin, United States CROSSING RIVERS HEALTH Full time

    Job OverviewCrossing Rivers Health is seeking a highly skilled Clinical Therapist - Behavioral Health Specialist to join our team in Prairie du Chien, Wisconsin. As a Licensed Clinical Therapist, you will play a vital role in providing exceptional care to our patients.About UsWe are a leading healthcare provider in the Driftless Region, committed to...