Medical Assistant • Phlebotomist

1 day ago

Long Beach, United States The LGBTQ Center Long Beach Full time $25 - $30

Position: Medical Assistant/Phlebotomist
Department: Health Services
Reports To: Clinic Manager
Status: Non-Exempt/F u l l T i m e
Pay Scale: $ 27 - $ 3 0 a n h o u r , b a s e d o n
e x p e r i e n c e
Probation: 90 days

JOB SUMMARY:
Under the supervision of the Clinic Manager, the Medical Assistant supports the
health services team at by preparing supplies,
providing direct patient care, coordinating clinic flow, promoting continuity of care,
and serving as a liaison between patients and providers. This role is part of a
multidisciplinary team delivering comprehensive care to the community.

Primary Duties and Responsibilities:

Administrative Responsibilities
  • As needed, participate in team/department, interdisciplinary and staff
meetings.
  • As needed, participate in community outreach and engagement events.
  • Create, maintain, and review patient records in the electronic health record
system and internal database system.
  • Confirm daily, weekly, and monthly program totals and metrics.
  • As needed, assist with the creation of reports that include program data and
narratives.
  • Maintain and review internal records of all health services patients accessing
services.
  • Monitor inventory of lab supplies and testing kits.
  • Collaborate with the Clinic Manager to maintain facility and clinic licenses and
protocols up to date and current.
  • Other administrative duties as assigned.
Clinic operations Responsibilities
  • Serves as part of a multidisciplinary care team to provide a range of patient
care services.
  • Works in collaboration with Medical Providers and other Health Services staff
to maintain an effective and efficient program.
  • Facilitates patient access to healthcare.
  • Assures that the examination rooms are always clean and properly stocked

with up-to-date equipment, non-expired supplies, disposable exam materials,
and ensures that each exam room is set up in the same way.

  • Prepares the EMR prior to each visit and assures that all test results are
available for review by the clinician with each visit.
  • Prepares the patient for the clinical visit including taking vital signs, preparing
necessary instruments, equipment, etc. as needed for the visit.
  • Orders and administers vaccines following clinic protocols, places skin tests,

and performs laboratory functions including processing as directed by licensed
clinical staff.

  • Within MA scope of practice, administers treatments and services as ordered
by Medical Provider.
  • Collect specimens for HIV/STI screening, and coordinate processing for lab
pick up.
  • Provide rapid HIV/STI testing, education, and counseling.
  • Provide sexual health education and counseling regarding HIV/STI infection,
transmission, prevention, and testing.
  • Coordinate with the Nurse Practitioner to schedule follow-up STI screening,
treatment, and additional follow up testing with all applicable patients.
  • Conduct blood draws and monitors required labs for all primary care patients.
  • Prepare laboratory requisitions and additional laboratory materials, including
specimen containers, forms, and scheduling lab pick-up.
  • Assist in the preparation and disclosure of test results.
  • Assist the Medical Provider with medical examinations, consultations,
treatment documentation, and patient-delivered partner therapy (PDPT).
  • Maintains complete and accurate files documenting all care and services
provided in the patient’s health record.
  • Monitors clinic refrigerators and maintains temperature logs; notifies
supervisor of any out-of-range temperatures.
  • Interacts in a professional manner with health services staff and patients.
  • Exercises appropriate judgment and decision-making skills.
  • Uses standard office machinery including personal computers and printers in
performance of duties.
  • Assists in data auditing tasks.
  • Complies with requirements of OSHA, HIPAA, and other applicable

regulations.

General Responsibilities

  • Participate in team, department, interdisciplinary meetings, events, fund-
raising events, or other functions as needed.
  • Perform other reasonable duties as necessary or assigned.

Desired Qualifications, Experience and Skills

  • Bilingual/fluent (can read, write, and speak) in English and Spanish.
  • Has a current and valid certification from State or LA County as HIV Counselor and
completed Basic I and Basic II courses.
  • Demonstrated ability to work effectively with people of diverse races, ethnicities,

nationalities, sexual orientations, gender identities, gender expression, socio-economic
backgrounds, religions, ages, English-speaking abilities, immigration status, and
physical abilities in a multicultural environment.

  • Knowledge of or experience working with the LGBTQ community and familiarity with
issues of particular relevance to LGBTQ people.
  • A passion for the Center’s work and its mission to make the world a better place for
LGBTQ people.
  • Minimum 2 years of experience in direct patient care; preferably in an ambulatory care
setting.
  • Medical Assistant certification/diploma and Phlebotomy certification from approved
training program required.
  • American Heart Association Basic Life Support (BLS) Certification required or
willingness to obtain within 30 days of hire
  • Basic knowledge of infectious diseases.
  • Basic knowledge of care coordination and navigation throughout the managed care
process.
  • Excellent verbal and written communication skills, including strong organizational, detail,
and interpersonal skills.
  • Excellent computer skills and knowledge of Microsoft Office, word processing, Electronic
Health Records, and other software systems.
  • Ability to be self-motivated and dedicated to initiating and completing complex tasks.
  • Ability to handle multiple tasks, be detail oriented, and maintain strict confidentiality of
medical information.
  • Able to work well independently with minimum supervision.
  • At least one (1) year of progressive professional experience working in HIV/STI
education or counseling setting.
  • Ability to pass an FBI background check.
  • Flexibility to work evenings and weekends as needed.
  • Access to reliable transportation, a valid driver's license, and a driving record that meets
The Center's liability insurance requirements.
  • Proficient in computer applications, including email, Microsoft Office Suite (Word, Excel,

PowerPoint), and other software/tools relevant to program operations and reporting.

Compensation

  • The hourly rate for this position is $25~30/hour, based on experience.
  • Other benefits include (medical, vision, dental, paid sick time, vacation, holidays, 401K
with employer contribution)
  • Optional benefits include (critical life/illness and legal insurance)

is an equal opportunity employer. We celebrate
diversity and are committed to creating an inclusive environment for all
employees. All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin, age, disability, or any
other protected status.

This job description is intended to provide a general overview of the position and is
not an exhaustive list of all duties and responsibilities. Employment is at-will, and
either the employer or employee may terminate the employment relationship at
any time, with or without cause or notice.

We are committed to providing reasonable accommodations for individuals with
disabilities. If you require an accommodation during the application process,
please let us know.



How to Apply

Visit our website at www.centerlb.org/about-us/careers to complete the application form.
Please submit your cover letter, resume, and three professional references to Rebecca
Ruiz, Clinic Manager, at rruiz@centerlb.org.

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