DSW Store Supervisor Full-Time

3 weeks ago

Memphis, United States DSW Full time

General Summary

The Store Supervisor assists and performs the following functions alongside store management: customer service, merchandising, omni activities and all inventory related actions to drive sales and results. Demonstrates behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. The Store Supervisor partners with the management team to understand daily/weekly/monthly store priorities. They participate in and support merchandise placement, fulfillment and store recovery. Store Supervisors participate in monitoring associate compliance to all company policies and procedures as well adherence to Asset Protection standards. They assist in assigned projects and tasks to support service levels which include opening and closing the store.

Reports to: Store Manager and/or Co-Manager

Essential Duties and Responsibilities:

Customer Service

  • Maintain In-Store Experience by modeling CEL behaviors, redirecting associate behaviors to achieve store goals and responding to customer requests and/or feedback with a high sense of urgency.
  • Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasking related to daily open/close including store cleaning, recovery and maintenance standards.
  • Meets metric based goals by reviewing, understanding and clearly communicating daily/weekly/monthly goals. Able to clearly communicate business trends to SM/ML.
  • Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions.
  • Performs other duties as assigned by the Store Manager or other leader.


Inventory Management

  • Increase sales and success by maintaining sales floor and stockroom, enable the flow of merchandise to ensure an appealing experience to consumers.
  • Supervises and participates in the planning and execution of all inventory management related activities including but not limited to; freight receipt, placement, markdown and MOOS.
  • Responsible for all omni activities in store including but not limited to Charge/Send, BOPIS/BOSTS, Delivery.
  • Leverages inventory reports to maximize productivity and merchandise presentation on the sales floor.
  • Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly.
  • Maintains supply inventory to ensure a successful floor moves, markdowns and fulfillment in areas of stockroom, cashwrap, clearance and non-sales areas.
  • Performs, maintains and completes all information related to audits, donations, transfers, mismates, damages, etc.


Human Resources

  • Work closely with the store leadership team to understand and follow policy and procedure
  • Assists the Store Manager and other leaders in recruiting/interview candidates
  • Support team by training, coaching, directing associates and communicates development feedback of others to the management team in an efficient manner
  • Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.
  • Supports team in managing payroll and associate timekeeping activities
  • Recognize associates through our company recognition tools.


Required Skills

  • Excellent customer service by exhibiting a positive mindset and enthusiasm

  • Ability to manage in ambiguous situations to resolve internal and external conflict

  • Ability to develop collaborative working relationships

  • Ability to recognize what is critical and take action

  • Good verbal and written communication skills

  • Proven ability to train, coach, develop and motivate others

  • Ability to hold team accountable to time bound expectations

  • Time management

  • Professionalism

  • Must have availability to meet the needs of the business (i.e. shifts outside traditional business hours)

  • Proficiency in basic computer use, including Microsoft Office


Experience

  • Minimum 2 years retail experience
  • Some college preferred
  • Minimum high school graduate or equivalent

  • Retail Store Supervisor Management

    2 weeks ago

    Memphis, Tennessee, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking an experienced Retail Store Supervisor to join our team at Circle K Stores, Inc. in Memphis. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, including inventory control, cash handling, and visual merchandising.About the RoleThe ideal candidate will have a...

  • Full-Time Store Associate

    1 month ago

    Memphis, United States Aldi Inc. Full time

    ALDI - 3176 Austin Peay Hwy [Retail Associate / Cashier / Stocker / Team Member] As a Store Associate with ALDI, you will: Process customer purchases; Perform general cleaning duties; Stock shelves and displays neatly to maximize visibility and sales; Assist customers with sales, problems or concerns; Participate in taking store inventory counts; Assist in...

  • Full-Time Store Associate

    4 months ago

    Memphis, United States Aldi Inc. Full time

    ALDI - 2867 Kirby-Whitten Rd [Retail Associate / Cashier / Stocker / Team Member] As a Store Associate with ALDI, you will: Process customer purchases; Perform general cleaning duties; Stock shelves and displays neatly to maximize visibility and sales; Assist customers with sales, problems or concerns; Participate in taking store inventory counts; Assist in...

  • PRODUCTION SUPERVISOR

    3 weeks ago

    Memphis, United States Canteen Full time

    Job DescriptionJob Description Canteen We are hiring immediately for a full time PRODUCTION SUPERVISOR position.Location: Canteen - 4500 Distriplex Cove, Memphis, TN 38118 Note: online applications accepted only.Schedule: Full time schedule. Open availability. Hours and days may vary; more details upon interview. Requirement: Previous warehouse leadership...

  • Operations Supervisor

    1 month ago

    West Memphis, Arkansas, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are committed to excellence in all aspects of our business. As an Operations Supervisor - Store Leader, you will play a vital role in driving the success of our stores.About the RoleThis is a dynamic and challenging opportunity for a talented individual who is passionate about delivering exceptional customer experiences. As an...

  • Convenience Store Supervisor

    6 days ago

    Memphis, Tennessee, United States Mapco Express Full time

    Key ResponsibilitiesMeet company customer service standardsFollow company cash control policies and proceduresAdhere to all laws and regulations regarding the sale of government-regulated products and servicesObey company and health department safety guidelines for food preparationDetail cleaning of store interior and exterior according to company...

  • SHIFT SUPERVISOR

    3 weeks ago

    Memphis, United States Eurest Full time

    Job DescriptionJob Description Eurest We are hiring immediately for full time SHIFT SUPERVISOR positions.Location: Nike Center Court - 3100 Frayser Boulevard, Memphis, TN 38128 Note: online applications accepted only.Schedule: Full time schedule. Days and hours may vary. More details upon interview.Requirement: 1 to 3 years of supervisory experience is...

  • SHIFT SUPERVISOR

    3 weeks ago

    Memphis, United States Eurest Full time

    Job DescriptionJob Description Eurest We are hiring immediately for a full time SHIFT SUPERVISOR position.Location: Nike Penny - 5151 Shelby Drive, Memphis, TN 38118 Note: online applications accepted only.Schedule: Full time schedule. Days and hours may vary. More details upon interview.Requirement: 1 to 3 years of management experience is required....

  • SHIFT SUPERVISOR

    3 weeks ago

    Memphis, United States Eurest Full time

    Job DescriptionJob Description Eurest We are hiring immediately for full time SHIFT SUPERVISOR positions.Location: Nike Victory - 3100 Frayser Boulevard, Memphis, TN 38128 Note: online applications accepted only.Schedule: Full time schedule. Days and hours may vary. More details upon interview.Requirement: 1 to 3 years of supervisory experience is required....

  • RETAIL SUPERVISOR

    3 weeks ago

    Memphis, United States Morrison Healthcare Full time

    Job DescriptionJob Description Morrison Healthcare We are hiring immediately for a full time RETAIL SUPERVISOR position.Location: Methodist University Hospital - 1265 Union Avenue, Memphis, TN 38104 Note: online applications accepted only.Schedule: Full time schedule; open availability preferred. Hours and days may vary; more details upon...

  • SHIFT SUPERVISOR

    3 weeks ago

    Memphis, United States ESFM Full time

    Job DescriptionJob Description ESFM We have an opening for full time SHIFT SUPERVISOR positions.Location: 3292 E Holmes Road, Memphis, TN 38118 Note: online applications accepted only.Schedule: Full time schedule. Multiple shifts are available. More details upon interview.Requirement: 3+ years of janitorial experience and 1 year of supervising experience are...

  • Store Manager

    1 month ago

    Memphis, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Store Operations Supervisor

    2 weeks ago

    Memphis, Tennessee, United States Glide Xpress Full time

    Glide Xpress Car Wash is committed to delivering an outstanding customer experience with efficiency and excellence.We are seeking a highly skilled and experienced retail professional to fill the position of Assistant Store Leader at our Memphis, TN location.In this role, you will be responsible for supporting the Store Leader in achieving sales targets,...

  • Catering Supervisor|Full

    12 hours ago

    Memphis, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • COOK (FULL TIME)

    3 weeks ago

    Memphis, United States Canteen Full time

    Job DescriptionJob Description Canteen We are hiring immediately for a full time COOK position.Location: Raymond James - 889 Ridge Lake Boulevard, Memphis, TN 38120 Note: online applications accepted only.Schedule: Full time schedule. Monday - Friday, hours may vary; more details upon interview. Requirement: Previous short-order, production, and catering...

  • COOK (FULL TIME)

    3 weeks ago

    Memphis, United States Morrison Healthcare Full time

    Job DescriptionJob Description Morrison Healthcare We are hiring immediately for full time COOK positions.Location: Methodist University Hospital - 1265 Union Avenue, Memphis, TN 38104 Note: online applications accepted only.Schedule: Full time schedule. 11:00 am to 6:00 pm with alternating weekends. More details upon interview.Requirement: Cooking...

  • COOK (FULL TIME)

    3 weeks ago

    Memphis, United States Eurest Full time

    Job DescriptionJob Description Eurest $1,000 Retention Bonus!We are hiring immediately for a full time COOK position.Location: Sedgwick - 8155 Sedgwick Way, Memphis, TN 38125 Note: online applications accepted only.Schedule: Full time schedule. Monday through Friday from 7:00 am to 3:00 pm. More details upon interview.Requirement: Cook experience, ability to...

  • Convenience Store Supervisor

    7 days ago

    Memphis, Tennessee, United States Mapco Express Full time

    About the JobWe're seeking a results-driven Customer Service Leader to spearhead customer satisfaction initiatives at Mapco Express. As a key member of our leadership team, you'll play a vital role in driving business growth, improving customer experiences, and fostering a positive work environment.Our TeamAt Mapco Express, we value our employees and strive...

  • COOK (FULL TIME)

    3 weeks ago

    Memphis, United States Morrison Healthcare Full time

    Job DescriptionJob Description Morrison Healthcare We are hiring immediately for a full time COOK position.Location: Baptist Memorial - 6019 Walnut Grove Road, Memphis, TN 38120 Note: online applications accepted only.Schedule: Full time schedule. Hours and days may vary, including some weekends and holidays. More details upon interview. Requirement:...

  • COOK (FULL TIME)

    3 weeks ago

    Memphis, United States Eurest Full time

    Job DescriptionJob Description Eurest We are hiring immediately for full time COOK positions.Location: FedEx World Hub - 3131 Democrat Road, Memphis, TN 38118 Note: online applications accepted only.Schedule: Full time schedule. Monday through Friday from 7:00 am to 3:00 am. More details upon interview.Requirement: 3 years of food service experience is...