Host/Hostess

4 hours ago

Sterling Heights, United States La Saj Full time

Hosts are responsible for providing a Gold Standard first and last impression to every LaSaj Guest while controlling the restaurant's flow, ensuring every seat remains filled while on a wait.

Duties include but are not limited to:

  • Perform station opening/closing duties on each shift, including set up/break down and continual maintenance of Hospitality Desk and front entrance area.
  • Demonstrate appropriate greeting and seating techniques. Greet as soon as guest walks in with proper greeting and warm genuine smile. Provide all guests with a salutation. Follow all Hospitality Service Execution Steps.
  • Use appropriate Table Manager techniques to maintain accurate and even seating and dining room quote times.
  • Use proper telephone etiquette to answer and direct calls.
  • Maintain continuous restroom checks.
  • Notify the manager of any quotes that have exceeded the time quoted, special guest needs or requests, large party execution needs and guest complaints, no matter how small it may seem.
  • Ensure compliance with all Company policies and laws, including health and safety standards.
  • Perform other duties as assigned by Management staff.

Requirements

  • Ability to work in a fast-paced environment with the ability to understand the restaurant's Table Management system
  • Good verbal and written communication skills
  • Experience working in a team-oriented environment
  • Knowledge of principles for dealing directly with the public
  • Excellent organization and problem-solving skills
  • Physical demands of the job include but are not limited to:
    • Standing and walking during shift
    • Reaches, bends, stoops, lifts

PART TIME AVAILABLE - GREAT JOB FOR A MOM WHILE KIDS ARE IN SCHOOL - DAYTIME SHIFT AVAIL

COMPETITIVE WAGES

ROOM FOR GROWTH IN A FRIENDLY AND FUN WORK ENVIRONMENT

This job description is not designed to cover all duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

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