Client Experience Associate

6 hours ago

Sandy Springs, United States Exela Technologies Full time
About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Job Description

Essential Job Responsibilities:

  • Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services.
  • Performs administrative tasks, provides volumes/billing inputs to one-up Manager, and other assigned duties in a timely manner.
  • Handle time-sensitive material like confidential, urgent packages
  • Shipping & Receiving
  • Sort and deliver mail, packages
  • Valid Driver's license
  • Courtier services
  • Pack & move boxes as needed within the site as requested
  • Stock paper in copy areas
  • Change Toners in copiers as requested
  • Ensures adherence to company policies and guidelines, safety & security procedures.
  • Create a positive atmosphere of professionalism and support.
  • Utilizes technology to perform tasks efficiently and demonstrates the ability to communicate effectively both orally and written.
  • Position may require individuals to perform site activities due to unanticipated volume increases, staffing coverage issues and/or special project needs requested by clients.
  • Understands basic information on core service/solutions offerings and effectively with Manager - Client Services.
  • Other duties upon request
  • Maintain a high level of safety awareness and promptly report potential hazards to supervisors.
  • Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
  • Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.
  • Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink.
  • Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 25 lbs. frequently.

Qualifications

  • High school diploma or equivalent.
  • Valid Driver's license.
  • Proficiency in reading, writing, and speaking English.
  • Ability to work at a computer for extended periods.
  • Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
  • Close vision and ability to focus are necessary for performing tasks accurately.
  • Experience with data entry is desirable.
  • Ability to engage in repetitive motion activities like twisting, bending, and climbing.

EEO Statement

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

  • Client Service Coordinator

    7 hours ago

    Sandy, United States Banfield Full time

    Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and...

  • Client Relations Manager

    4 hours ago

    Sandy Springs, United States G SQUARED FUNDING LLC Full time

    Job DescriptionJob DescriptionA fast growing Asset Based Lending (ABL)/Factoring company located in Atlanta specializing in the transportation industry is looking for a client relations manager to handle a portfolio of clients.Responsibilities:Handling the daily needs of a set group of clientsReviewing accounts receivable invoices to purchaseReviewing...

  • Client Intake Coordinator

    6 days ago

    Sandy Springs, United States Vital Marketing Full time

    Vital Marketing is a rapidly growing marketing agency that specializes in serving the legal and medical industries.We are seeking a highly skilled and motivated individual to fill the position of Personal Injury Intake Specialist.This role offers the opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service and...

  • Customer Experience Associate

    7 days ago

    Colorado Springs, Colorado, United States H&R Block Full time

    A Career at H&R BlockWe're committed to investing in the growth and development of our associates, providing opportunities for career advancement and professional growth.Why Work for Us?We believe in empowering our associates to take ownership of their work and make a meaningful impact on our clients' lives.Our benefit offerings are designed to support the...

  • Client Experience Specialist

    7 days ago

    Saratoga Springs, New York, United States H&R Block Full time

    We are looking for a Client Experience Specialist to join our team at H&R Block. In this role, you will be responsible for:• Providing exceptional customer service by answering phones and greeting clients• Utilizing your communication skills to match clients with the most suitable tax professional• Coordinating client schedules to ensure seamless...

  • Client Experience Coordinator

    3 days ago

    Holly Springs, United States Community Veterinary Partners Full time

    Join Our Team!We're seeking a Client Experience Coordinator to join our Client Services team! As a key member of our department, you will be responsible for providing exceptional customer service to our clients. This includes answering telephones, processing client paperwork, and maintaining accurate records.ResponsibilitiesProvide exceptional customer...

  • Client Relationship Associate

    3 days ago

    Steamboat Springs, Colorado, United States Edward Jones Full time

    About the RoleThe Branch Office Administrator is a critical member of our client team, working closely with financial advisors to deliver exceptional personalized service and help clients achieve their long-term financial goals. As a Client Relationship Associate, you will be responsible for building strong relationships with clients, identifying...

  • Client Experience Specialist

    3 days ago

    Dripping Springs, Texas, United States Carrie Welch - State Farm Agent Full time

    Role DescriptionWe are seeking a highly skilled and customer-centric Client Experience Specialist to join our dynamic team at Carrie Welch - State Farm Agent. As a key member of our agency, you will be responsible for creating exceptional customer experiences through proactive communication, issue resolution, and relationship-building. Your attention to...

  • Client Experience Specialist

    4 days ago

    Colorado Springs, Colorado, United States Scott Brown - State Farm Agent Full time

    About Our AgencyWe are a dynamic and growing insurance agency seeking a highly motivated and customer-centric individual to fill the role of Customer Relations Representative. As a key member of our State Farm Agent Team, you will be responsible for generating exceptional client experiences that drive business growth and success.ResponsibilitiesDeliver...

  • Asset Based Lending Client Services Specialist

    3 days ago

    Sandy Springs, United States G SQUARED FUNDING LLC Full time

    G SQUARED FUNDING LLC, a prominent ABL/Factoring company based in Atlanta, seeks a seasoned Customer Relations Executive to handle client relations for its transportation industry clients.Main Duties and Responsibilities:Develop and maintain strong relationships with clients and corporate accounts payable teamsReview and process accounts receivable...

  • Exceptional Client Experience Specialist

    3 days ago

    Union Springs, Alabama, United States Sonya Drake - State Farm Agent Full time

    As an Exceptional Client Experience Specialist at Sonya Drake - State Farm Agent, you will be responsible for delivering outstanding customer service and support to our clients. Your goal will be to create long-lasting relationships with our clients, understanding their needs and exceeding their expectations.Key Skills and QualificationsStrong communication...

  • Tax Associate

    7 days ago

    Sandy, United States H&R Block Full time

    526948BR Title: Tax Associate Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to...

  • Client Relationship Specialist- Atlanta

    20 hours ago

    SANDY SPRINGS, United States Disability Solutions Full time

    Position Type: RegularYour opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.   As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer...

  • Client Relationship Specialist- Atlanta

    21 hours ago

    Sandy Springs, United States Charles Schwab Full time

    Position Type: RegularYour opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.   As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer...

  • Tax Associate

    57 minutes ago

    Sandy, United States H&R Block Full time

    537051BR Title: Tax Associate Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to...

  • Senior Client Experience Manager

    1 day ago

    Steamboat Springs, Colorado, United States Edward Jones Full time

    We are seeking a highly skilled and dedicated professional to join our Branch Office team as a Senior Client Experience Manager. In this role, you will be responsible for providing exceptional personalized service to our clients, ensuring they feel understood and informed. You will also take an active role in the annual business planning process, assisting...

  • Client Representative

    49 minutes ago

    Sandy, United States Sumo Medical Staffing Full time

    Job DescriptionJob DescriptionPosition Description:SUMO Medical Staffing is in the need of a Client Developer/Client Representative (CD/CR) to seek and qualify hospitals and medical clinics that are looking to fill open positions with physicians on a temporary or permanent basis. The person we are looking for should be comfortable working in a professional...

  • Learning Experience Instructor

    4 days ago

    Colorado Springs, Colorado, United States The Learning Experience #280 Full time

    About The Learning ExperienceThe Learning Experience is a leading Academy of Early Education, dedicated to providing a nurturing environment for children to learn and grow. Our team is committed to giving educators the platform to display their talents, share their ideas, and further their careers in Early Childhood Education.We are looking for a Lead...

  • Threader and Customer Experience Associate

    1 week ago

    Altamonte Springs, Florida, United States BROW ART MANAGEMENT LLC Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Threader and Customer Experience Associate at Brow Art 23 in Altamonte Mall. As a Beauty Service Representative, you will be responsible for providing exceptional customer service and delivering high-quality eyebrow threading services.**Job Responsibilities**Your primary...

  • Broker Associate Director

    6 days ago

    Sandy Springs, United States Keller Williams North Atlanta Full time

    We're seeking a dynamic Associate Broker to join our Keller Williams North Atlanta team. In this role, you'll be responsible for leading a high-performing team of real estate agents, driving sales growth, and developing training programs to enhance agent performance.Key Qualifications:Possess strong leadership and management skills to guide agentsDemonstrate...