Customer Service Representative

1 week ago


Fayetteville, United States Holmes Security Systems Full time $17

A full-time (40-hour) position is now open Our Fayetteville, NC, location seeks a motivated, effective communicator and efficient multi-tasker eager to learn various tasks related to our customer service department.

Knowledge and Experience We Need:
  • Proven experience providing customer service with a smile
  • Skilled in the ability to use computers and learn new software
  • Proficient in Microsoft Office Suite
  • Ability to answer incoming customer calls and effectively route them or answer their questions while multitasking with the ten other activities surrounding you
  • Exceptional organizational and time management skills
  • Strong work ethic; team player with a positive attitude
  • Strong analytical mindset
  • Effective and professional communication and collaboration skills with customers and co-workers, as well as the ability to offer customers a reassuring and calm demeanor.
Employment Requirements:
  • North Carolina Driver's License
  • Pre-employment and Random Drug Screening
  • Criminal Background Check

Our customer service department is open Monday through Friday, 8 am to 5:30pm.

Benefits include Health, Dental, and Life Insurance after completing 90 days of employment and 401k eligibility after 12 months. Competitive pay with bi-weekly payments via direct deposit.

Holmes Electric, Inc., founded in 1908 by Oliver Wendell Holmes, now operates as Holmes Security Systems. The company has grown to become the area's leader in security sales and central station monitoring. If you value your work, want to perform with a team of like-minded individuals, and see your customers genuinely satisfied, you may be a match for our team.

We strive to treat every customer exceptionally well with personal service and a hometown touch. Our continued success for Holmes Security Systems is due to the quality of service offered to our clients, which is the origin of our tagline, "There's No Place Like Holmes"



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