Clinical Supervisor-Nursing

POSITION SUMMARY
The Clinical Supervisor-Nursing is responsible for assisting unit Director and/or Manager with the day-to-day operational management of the assigned nursing or clinical unit to include the direct supervision of RNs and nursing staff. Expectations of the Supervisor include working directly with the Director and/or Manager in development of the nursing staff including education, department competencies, evaluation, performance correction, and patient safety and customer service-related issues. The Supervisor will assist nursing and unit-based care staff in their professional development. In addition to day-to-day operational supervision, the focus of the Supervisor will be on developing and enhancing clinical knowledge, technical skills, clinical decision-making skills, professional performance standards and inter-personal skills that nursing and care staff use to provide safe, high quality patient care services.
ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

Accountable for performance improvement activities through orientation, education, quality control and planning.
Assists the Director with the operations of assigned areas (budget, regulatory compliance, and resource utilization).
Demonstrates clinical performance in the department, acting as a clinical resource.
Demonstrates excellent communication skills and ability to consistently meet customer service standards.
Displays a professional commitment to the organization, supporting the unit team and promoting unity and teamwork interdepartmentally through positive working relationships.
Serves as a role model, demonstrating effective patient care, leadership, and professional behavior.
Ensures that the clinical aspects of patient care services are met (staffing, workflow, resources availability)
Identifies and provides for staff development.
Informs, teaches, and enforces adherence to new or revised hospital or departmental policies and procedures.
Manages human resources effectively (interview, hire, counsel, evaluation, assist with terminations, decrease vacancies and turnover).
Evaluates staff performance, including following processes appropriate for counseling and progressive discipline.
Provides a professional and competent role model for customer services and collaborates practice, acts as an administrative resource.
Integrates the principles and philosophy of the professional nursing care delivery system into practice.
Supports a safe, blame free and healing environment for patients, visitors and personnel.
Assists Staff in problem solving and responding to patient, family, physician and visitor complaints or needs during the shift.
Utilizes the patient acuity system (Kronos) and ensures timely documentation of patient acuity.
Utilizes Kronos to appropriately assign meals and breaks.
Assists in gathering data for nurse sensitive metrics and regulatory compliance.
Coaches staff in time management to improve efficiency and avoid overtime.
Supports staff compliance with hourly rounding and other initiatives to promote patient engagement and satisfaction.
ALL ESSENTIAL FUNCTIONS AND CORE REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE MHSC PERFORMANCE STANDARDS.

JOB REQUIREMENTS
Education Minimum (Required) Bachelor’s degree in nursing
Preferred (Not required)
Work Experience Minimum (Required)
A Minimum of 5 years RN experience in acute care required.
Demonstrates advanced written / verbal communication and interpersonal skills.

Preferred (Not required) Prior management / leadership experience preferred.
Licenses and Certifications Minimum (Required)
A current RN license in the State of California required.
Must successfully complete and maintain ACLS certification.
Must successfully complete and maintain BLS certification.
Obtain/Posses current Management of Assaultive Behavior Certification; can obtain within 6 months of hire.

Preferred (Not required)
Required Skills, Knowledge, and Abilities (SKA’s)

Strong organizational and interpersonal skills
Ability to determine appropriate course of action in more complex situations.
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
Ability to maintain confidentiality of all medical, financial, and legal information.
Ability to complete work assignments accurately and in a timely manner.
Ability to communicate effectively, both orally and in writing
Ability to handle difficult situations involving patients, physicians, or others in a professional manner.

At USC Arcadia Hospital every team member of our 348-bed hospital strives to provide an exceptional patient experience while exemplifying our shared values of iRAISE - Integrity, Respect, Accountability, Innovation, Safety and Excellence. We achieve this through compassionate care, creating lifelong relationships by changing the way health and healthcare are delivered in our community.

At USC Arcadia Hospital, you’ll enjoy an excellent compensation and benefits package (Medical, Dental, Vision, Retirement Savings Plan with match, Life Insurance, Flexible Spending Account, Employee Assistance Program, Tuition Reimbursement, Paid Time Off, Free On-Site Parking, Child Care, Employee Referral Bonus Program, etc.), including professional development programs, and much more.

Living and Working in the San Gabriel Valley:

The City of Arcadia is located in the beautiful San Gabriel Valley, which is one of the best places to live and work in California and is just 15 miles north of downtown Los Angeles. The region offers a multitude of diverse entertainment, shopping and exceptional restaurant options. The San Gabriel Valley is less than an hour away from sunny Southern California beaches, and less than two hours away from local mountain resorts like Big Bear and Lake Arrowhead.

Locally, Arcadia is a wonderful, thriving community featuring the Los Angeles County Arboretum and Botanic Gardens as well as the Santa Anita Park racetrack, and is located next to the City of Pasadena, which hosts the New Year’s Day Rose Parade and Rose Bowl game annually. The region boasts excellent public and private schools and universities close by, including Cal Tech, USC, UCLA, Cal State Northridge, Cal Poly Pomona, Azusa Pacific University and the Claremont Colleges. Arcadia was recently named “Best Place to Raise Your Kids” by Bloomberg Businessweek magazine and is the perfect place to call home.

Equal Employment Opportunity:

USC Arcadia Hospital is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC Arcadia Hospital’s policy. USC Arcadia Hospital will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient safety

Pay Transparency

The hourly rate range for this position is $52.62 – 69.06 When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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