IT Administrator
7 days ago
Hamtramck, United States
Tata Technologies
Full time
Primary - 2nd and 3rd shift coverageSecondary - 1st shift coverage
Weekend work - Saturday and Sunday
Summary:
The main function of a Network Engineer is to determine user requirements and design specifications for computer networks. A typical network engineer is responsible for planning and implementing network upgrades.
Job Responsibilities:
• Adjust network sizes to meet volume or capacity demands
• Communicate with customers, sales staff, or marketing staff to determine customer needs
• Coordinate network operations, maintenance, repairs or upgrades
• Design, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems
• Determine specific network hardware or software requirements such as platforms, interfaces, bandwidths, or routine schemas
• Develop and implement solutions for network problems
Qualifications:
* Bachelor's degree in a technical field such as computer science, computer engineering or related field required
* Support users at multiple physical sites, flexibility to work weekend production overtime as needed, and flexibility to work multiple shifts depending on the plant location and production schedule (shared with other members of the team).
* 3-7 years of experience supporting end-user devices/networks in Information Technology
* Cisco LAN/WAN infrastructure knowledge
* Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills.
* Demonstrate initiative beyond the assigned work to improve output and/or assist others
* Network/systems administration/related work experience required
* Cisco Certified Network Professional (CCNP) certification a plus
* Knowledge of computer hardware as it relates to data storage
* Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
Preferred:
* Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections.
* Ability to support Windows PCs and peripherals
* Knowledge of client hardware use, repair, and replacement
* Knowledge of Client Operating Systems (Windows 10, Windows 11)
* A working knowledge of Microsoft Office products (SharePoint, Edge, Teams, OneDrive, OneNote, Yammer, Excel, Word, PowerPoint).
* Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar)
* Working knowledge of Cisco routers, switches, and wireless access points as well as network sniffers and analyzers (Wireshark), cable testers, and IT security fundamentals.
* Protocols such as VLANs, NAT/PAT, VPNs, IPsec, and TCP/IP
* Troubleshooting skills for Layer 1-4 switching and routing
* Technical knowledge of data, video, and voice network services
* Basic understanding of Active Directory management
* Knowledge of ITIL concepts including Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk.
Job Types: Full-time, Contract
Pay: $28.00 - $30.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Monday to Friday
* Night shift
* Weekends as needed
Application Question(s):
* Are you available to work any shift required and weekend as needed?
* Do you now or in the future require sponsorship?
Education:
* Bachelor's (Required)
Experience:
* Cisco LAN/WAN infrastructure: 3 years (Required)
* End-user devices: 3 years (Required)
* VLANs, NAT/PAT, VPNs: 3 years (Required)
Shift availability:
* Night Shift (Required)
* Overnight Shift (Required)
Work Location: In person