Resident Billing

Resident Billing & Collections Specialist II

Wernersville, PA

Phoebe Ministries is hiring a Full-time Resident Billing & Collections Specialist II to join our long-term care facility in Wernersville, PA.

We show our employees our appreciation for their contribution towards carrying out our mission of enriching the lives of seniors. Phoebe Berks has a beautiful, updated campus and high standards of excellence for all our employees.

Phoebe offers great PERKS and BENEFITS:

Generous Paid Annual Leave Time PLUS the ability to sell back unused time twice a year
Full Benefit Package, including Health, Dental, Vision and Life Insurance
Tuition Reimbursement
Service Awards & Recognition Gift Cards
Employee Recognition Events

Responsibilities for a Resident Billing & Collections Specialist II with Phoebe Berks:

The Resident Billing & Collections Specialist II (RBCS) will engage with residents and families during their stay to educate them regarding insurance coverage and potential resident costs. The RBCS reconciles the daily census for all CCRC residents and verifies insurance coverage. Generates monthly bills for all CCRC residents and manages private pay and miscellaneous cash receipts. Completes financial assessments on current CCRC residents to determine future financial challenges.

The RBCS is responsible for all Private Pay Collections and Accounts Receivable Management.

The RBCS delivers exceptional customer service by responding to all inquiries in a timely manner.

Requirements for a Resident Billing & Collections Specialist II with Phoebe Berks:

High School Diploma.
Minimum one (1) year experience desired, but not necessary.
Proficient reading, writing, grammar, and mathematical skills; above average word processing/data entry skills.
Working knowledge of SNF resident registration, billing, accounts receivable, cash management, industry regulations, business office operations, insurance benefits and refund processing.

Candidates who excel are those who can thrive in a positive and respectful Customer Driven Culture while embodying the organization’s Faith in Action Mission, Vision, and Values.

Phoebe is an equal opportunity employer.

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