Bilingual Consumer Lending Sales Specialist

3 weeks ago

Council Bluffs, United States Advance America Full time
Address: 3134 Manawa Centre Dr., Suite 4, Council Bluffs, Iowa, United States - 51501

Bi-Lingual Spanish is a plus

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company

We offer:

Competitive Wages
Health/Life Benefits
401(k) Savings Plan with Company Match
3 Weeks of Paid Parental Leave
11 Company Paid Holiday's
Paid Time Off including Volunteer Time
Vacation Carryover
Tuition Reimbursement
Work-Life Balance
Business Casual Environment
Rewards & Recognition Program
Employee Assistance Program

To learn more about Advance America visit the Advance America Website.

Position Summary

The Consumer Lending sales Specialist (CLSS) position is a performance based, hands-on, customer-focused role that is responsible for delivering results related to individual and branch sales goals as well as customer expectations. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.

Job Responsibility

Customer Service, Sales, Marketing & Customer Acquisition: Actively assist in meeting the center’s performance metrics as defined by management. Utilize sales tools to provide an exceptional customer experience and to use sales and marketing techniques inside and outside of the branch to ensure the branch is the customer acquisition engine that drives new customer growth into storefront and online channels. Be responsible for day-to-day servicing of an ever-growing consumer loan portfolio. Present financial solutions, based on customer needs that meet their goals. Develop new relationships and maintain existing relationships while working with customers throughout the loan process and loan life cycle. Educate customers on the terms and conditions of their loans to ensure a clear understanding of the products they have selected. Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, core values and our company’s purpose. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

Job Responsibilities Cont.

Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management’s expectations related to center performance. Adhere to the Company’s policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.

Education Required

High School Diploma or equivalent required; some college preferred.

Experience Required

Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.

Knowledge Required

Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

Physical Requirements

Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division).

Competencies
Better You, Better Everyone
Get Sh*t Done
Action Oriented - CLSS
Sales and Customer Acquisition – Branch
Lead with Vision
Show Up to Coach Up
Embody Integrity
Product Knowledge
Go Bold
Teamwork
Obsess over Customers
Care. Always.
Customer Centricity
Be Decisive
Travel

Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

Attire

The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.

Other

Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 44379

  • Bilingual Consumer Lending Sales Specialist

    3 weeks ago

    Council Bluffs, United States Advance America Full time

    Address: 3134 Manawa Centre Dr., Suite 4, Council Bluffs, Iowa, United States - 51501Learn more about the general tasks related to this opportunity below, as well as required skills.Bi-Lingual Spanish is a plus!!Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally...

  • Bilingual Family Nurse Practitioner/Physician Assistant

    4 weeks ago

    Council Bluffs, Iowa, United States All Care Health Center Full time

    About All Care Health CenterWe are a comprehensive healthcare provider dedicated to delivering high-quality medical services to our community. Our team of healthcare professionals is committed to providing patient-centered care that addresses the unique needs of each individual.Job SummaryWe are seeking a highly skilled and compassionate Bilingual Family...

  • Sales Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States Target Full time

    Key Responsibilities:As a Sales Specialist at Target, you will work in a fast-paced environment to deliver exceptional guest service. Key responsibilities include:Providing a welcoming and inspiring experience for guestsStocking, setting, and selling Target productsWorking efficiently as a team to meet guest needsAbout the Role:This role is ideal for...

  • Retail Sales Associate

    4 weeks ago

    Council Bluffs, Iowa, United States EZCORP Full time

    We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at EZCORP. As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales, loans, and extensions, and performing opening and closing store duties.Key Responsibilities:Provide...

  • Outside Sales Representative

    2 months ago

    Council Bluffs, United States Ascend Staffing Full time

    Job DescriptionJob DescriptionSalary: $30k - $40k Base + CommissionAt Ascend Staffing, we know our sales team holds the key to our triumph. That's why we're on the lookout for passionate, achievement-hungry go-getters. We're all about fueling your success with the tools and resources you need to shine. As an Outside Sales Representative, you...

  • RV Sales Specialist

    3 weeks ago

    Council Bluffs, Iowa, United States Camping World Full time

    Camping World - Sales Associate / Team MemberAs a RV Sales Associate at Camping World, you will be responsible for promoting a top-notch customer experience by selling new and used RVs. Your key objectives will include:Conducting effective demonstration rides and walk-through presentationsClosing sales by working closely with the F&I teamGenerating ideas to...

  • Manufacturing Process Specialist

    3 weeks ago

    Council Bluffs, Iowa, United States Conagra Brands Full time

    About UsConagra Brands is a leading food company with a rich history of innovation and excellence. We are committed to delivering high-quality products that meet the evolving needs of consumers.Job SummaryWe are seeking a skilled Manufacturing Process Specialist to join our team in Council Bluffs. As a key member of our production team, you will play a...

  • Beauty Sales Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States Ulta Beauty, Inc. Full time

    Job SummaryThe Specialty Beauty Advisor Clinique is responsible for maximizing sales in the Clinique brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment.Key ResponsibilitiesMeet or exceed Clinique brand...

  • Inside Sales Specialist/Automation

    3 weeks ago

    Council Bluffs, United States Echo Electric Supply Full time

    ECHO Electric Supply provides sales and support for the wholesale electric supply markets in Missouri, Nebraska, Iowa, SW Minnesota, and SE South Dakota along with lighting, generators, heating, and ventilation, industrial and home automation. We offer the electrical solutions to meet any of our customer's commercial, industrial, and residential needs.Job...

  • Marketing Specialist

    2 months ago

    Council Bluffs, United States Timpte, Inc. Full time

    Are you a creative Marketing professional that enjoys driving growth and innovation? Are you seeking an environment that is fast-paced, rewarding and truly values its team members? Look no further! Timpte is looking for a Marketing Specialist for our Council Bluffs Customer Support Center location. The Marketing Specialist is responsible for social media,...

  • Retail Sales Associate Footwear Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States DICK'S SPORTING GOODS INC Full time

    ROLE RESPONSIBILITIES:Engage with customers and teammates to understand their needs and provide exceptional shopping experiences.Process merchandise and product received at the store according to established programs and procedures, maintaining a well-organized backroom in partnership with the Freight Flow/Operations Lead.Uphold company merchandising and...

  • Medical Support Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States All Care Health Center Full time

    About All Care Health CenterWe are committed to providing high-quality healthcare to our community. Our team is dedicated to making a positive impact on the lives of our patients.We offer a comprehensive benefits package, including:Medical, Dental, and Vision InsuranceGenerous time off, including Paid Time Off (PTO) and Personal days10 paid holidays,...

  • Business Development Manager

    4 weeks ago

    Council Bluffs, Iowa, United States LoanMax Title Loans Full time

    Job Summary:We are seeking a highly motivated and customer-focused Business Development Manager to join our team at American Consumer Financial Services, LLC. As a key member of our organization, you will be responsible for providing exceptional customer service, processing loans, handling cash, and making collection calls. If you have a strong work ethic,...

  • Point-of-Sale Field Service Specialist

    3 weeks ago

    Council Bluffs, Iowa, United States JobGet Staffing Full time

    Job SummaryWe are seeking a highly skilled Point-of-Sale Field Service Technician to join our team at JobGet Staffing. As a key member of our retail technology solutions group, you will be responsible for ensuring the timely and efficient response to all service requests for customer sites in your assigned territory.Key ResponsibilitiesRespond to service...

  • Process Engineer

    3 weeks ago

    Council Bluffs, Iowa, United States Conagra Brands Full time

    Job SummaryAs a Process Engineer at Conagra Brands, you will play a critical role in managing projects and developing practical and critical skills necessary to transition projects from bench to Supply Chain. This position is designed to expand commercialization strength and to develop long-term career employees.The position requires working with some...

  • Medical Assistant

    4 weeks ago

    Council Bluffs, Iowa, United States Methodist Health System Full time

    Job Summary:At Methodist Health System, we are seeking a skilled Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Responsibilities:Prepare patients for examinations, phlebotomy, and injections, ensuring a smooth and efficient experience.Assist...

  • Automotive Service Technician

    4 weeks ago

    Council Bluffs, Iowa, United States Love's Travel Stops Full time

    Job Summary:As a Tire and Lube Specialist at Love's Travel Stops, you will be responsible for the sale, removal, and replacement of tires for commercial vehicles. You will also perform routine oil and lube services on commercial vehicles and assist customers with roadside services. Additionally, you will be responsible for equipment repair and maintenance of...

  • Cardiac Care Specialist

    1 month ago

    Council Bluffs, Iowa, United States Chi Full time

    At CHI Health, we're dedicated to providing exceptional care to our patients. As a Regional Float Cath Lab RN, you'll play a vital role in delivering high-quality patient care in our state-of-the-art catheterization labs. **Responsibilities:** * Provide safe and effective care to patients undergoing procedures in the cath lab * Administer and monitor...

  • Retail Customer Service

    1 month ago

    Council Bluffs, United States EZCORP Full time

    Address: 1918 W. Broadway Council Bluffs, Iowa 51501 Brand: EZPawn Pay range is based on experience from $14.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development...

  • Disaster Recovery Specialist

    1 month ago

    Council Bluffs, Iowa, United States Tetra Tech Full time

    Job Title: Disaster Case ManagerJob Summary:Tetra Tech is seeking a dedicated Disaster Case Manager to support relief efforts in Iowa following recent disaster events. As a key member of our Disaster Recovery Team, you will provide case management services to disaster victims, assisting them with recovery and coordinating access to various assistance...