Branch Operations Assistant

2 weeks ago

Carmel, Indiana, United States Ritchie Bros. Full time
Job Description
The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office, performing various yard functions, including Loader Operation, to ensure that all key information is recorded on incoming vehicles and assist with upkeep and maintenance of these vehicles throughout the sale process.
Responsibilities
  • Provide various customer support services through mail, telephone, and direct personal contact.
  • Process orders and assignments and enter data into the computer system.
  • Reference pricing and delivery information.
  • Respond to customer questions, complaints, and requests.
  • Perform word processing assignments, filing, and related clerical duties.
  • Process all necessary paperwork for auction day, securing necessary approvals.
  • Follow well-established procedures and under the close direction of the supervisor.
  • Open to learning automobile titling.
  • Assist with other office functions as needed.
  • Vehicle check-in by recording and filing information on vehicles being assigned to the facility.
  • Detail (thoroughly clean) vehicles to improve their appearance to enhance their value at auction.
  • Safely operate passenger vehicles to move the vehicles around the facility and store them in the appropriate locations at the branch.
  • Assist visitors by providing appropriate guidance and/or directing them to the appropriate person for additional assistance.
  • Experienced loader operation.
  • Able and willing to report all violations of company policy to a supervisor or manager, immediately.
  • Subject matter expert for Yard Attendants, Loader Operators, and Customer Service Representatives
  • Other duties as assigned per business needs.
Qualifications
  • Strong leadership skills.
  • Superior time management skills.
  • Ability to work independently.
  • Strong proficiency in problem resolution.
  • Excellent professional communication skills to interact effectively with customers & towers - both verbal and written.
  • Willing to learn how to operate a forklift (Within 90 days of starting position).
  • General mechanical knowledge of makes and models of vehicles required.
  • Experience in the equipment rental or construction industry and/or related field preferred.
  • Basic automotive repair skills preferred.
  • Previous forklift operating experience.
  • Strong Microsoft Office skills are required with above-average proficiency in Excel and PowerPoint
  • Must remain alert to potential hazards associated with heavy equipment and other vehicles operated in their work area.
  • This position involves outdoor work in all types of weather.
#IAAIndeed
About Us
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

  • Branch Operations Specialist

    2 weeks ago

    Carmel, Indiana, United States Ritchie Bros. Full time

    **Job Overview:**We are seeking an experienced Branch Operations Assistant to join our team at IAA Holdings, LLC (IAA). As a key member of our branch operations team, you will be responsible for supporting the successful execution of our auction day activities, ensuring seamless interactions with customers, and contributing to the overall success of our...

  • Branch Development Manager II

    4 weeks ago

    Carmel, Indiana, United States Centra Corporation Full time

    Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members' financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among...

  • Branch Development Manager II

    3 weeks ago

    Carmel, Indiana, United States Centra Full time

    Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members' financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among...

  • Branch Development Manager II

    4 weeks ago

    Carmel, Indiana, United States Centra Credit Union Full time

    Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members' financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and...

  • Branch Manager

    4 weeks ago

    Carmel, Indiana, United States PNC Financial Services Group, Inc. Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Branch Manager

    3 weeks ago

    Carmel, Indiana, United States PNC Financial Services Group, Inc. Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Customer Service and Operations Associate

    2 weeks ago

    Carmel, Indiana, United States Ritchie Bros. Full time

    **Job Summary:**We are seeking an experienced Branch Operations Assistant to join our team at IAA Holdings, LLC (IAA). As a key member of our branch operations team, you will be responsible for supporting the successful execution of our auction day activities, ensuring seamless interactions with customers, and contributing to the overall success of our...

  • Auction Day Assistant Manager

    2 weeks ago

    Carmel, Indiana, United States Ritchie Bros. Full time

    **Job Description:**We are seeking a highly skilled Branch Operations Assistant to join our team at IAA Holdings, LLC (IAA). As a key member of our branch operations team, you will be responsible for supporting the successful execution of our auction day activities, ensuring seamless interactions with customers, and contributing to the overall success of our...

  • Senior Small Business Relationship Banker

    3 weeks ago

    Carmel, Indiana, United States Regions Bank Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Bank Service Associate

    1 week ago

    Carmel, Indiana, United States Centier Bank Full time

    At Centier Bank, we are committed to providing exceptional service to our clients. As a Universal Banker, you will be the front-line client ambassador, responsible for educating clients, retaining, and deepening existing bank client relationships.Your primary goal will be to provide a remarkable experience for clients by understanding their transaction...

  • Assistant Manager of Operations

    2 weeks ago

    Carmel, Indiana, United States Behind the Design Full time

    We're searching for a stellar project coordinator and Assistant Manager of Ops for locally-owned Interior Design Business Why Join the Team? We've built a strong reputation over the last 18 years as a bespoke design business offering tailored solutions ranging from indoor and outdoor shades to full-home window coverings. We value curiosity, problem-solving,...

  • Universal Banker Professional

    1 week ago

    Carmel, Indiana, United States Centier Bank Full time

    As a Universal Banker at Centier Bank, you will have the opportunity to develop your skills and advance your career in a fast-paced and dynamic environment.You will be responsible for cross-training to provide a remarkable experience for clients, understanding their transaction requirements, and effectively communicating all available options to them. You...

  • Assistant Store Operations Manager

    1 day ago

    Carmel, Indiana, United States Aéropostale Full time

    Job OverviewAéropostale is seeking a motivated and dedicated Assistant Store Manager to join our team. As an Assistant Store Manager, you will be responsible for supporting the Store Manager in building a high-performing team that delivers exceptional customer service and drives sales growth. You will work closely with the Store Manager to execute store...

  • Assistant Vice President, Mortgage Lender

    2 weeks ago

    Carmel, Indiana, United States First Farmers Bank and Trust Company Full time

    Mortgage Lender will have access to meeting space in the Carmel, IN office, but is allowed to work remotely as much as necessary. POSITION SUMMARY:Originates first mortgage loans & home equity lines of credit, while also promoting the financial institution and its lending services to the real estate community. Help process loan applications for approval or...

  • Assistant Banking Center Manager

    4 weeks ago

    Carmel, Indiana, United States BankTalent HQ Full time

    The teammate serves as the primary operations officer of the assigned Banking Center. Assist the Banking Center Manager with development of new business, servicing accounts, lending, customer relations and staff development. Essential Functions: Provide high quality customer service to all clients all the time Promote the "Culture of Excellence" and ensure...

  • Assistant Banking Center Manager

    3 weeks ago

    Carmel, Indiana, United States BankTalent HQ Full time

    The teammate serves as the primary operations officer of the assigned Banking Center. Assist the Banking Center Manager with development of new business, servicing accounts, lending, customer relations and staff development. Essential Functions: Provide high quality customer service to all clients all the time Promote the "Culture of Excellence" and ensure...

  • Assistant Banking Center Manager

    5 days ago

    Carmel, Indiana, United States BankTalent HQ Full time

    The teammate serves as the primary operations officer of the assigned Banking Center. Assist the Banking Center Manager with development of new business, servicing accounts, lending, customer relations and staff development. Essential Functions: Provide high quality customer service to all clients all the time Promote the "Culture of Excellence" and ensure...

  • Operational Risk Analyst

    2 weeks ago

    Carmel, Indiana, United States Merchants Bancorp Full time

    About UsMerchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana. The company operates multiple lines of business, including multifamily housing and healthcare facility financing and servicing, mortgage warehouse financing, retail, and correspondent residential mortgage banking, agricultural lending, and traditional community...

  • Custodial Operations Assistant

    3 days ago

    Carmel, Indiana, United States Carmel Clay Schools Full time

    Carmel Clay Schools is seeking a highly organized and detail-oriented individual to fill the role of Custodial Operations Assistant. As a key member of our custodial team, you will play a vital part in maintaining the cleanliness and organization of our schools.Compensation and BenefitsThe hourly rate for this position ranges from $16.53 to $19.33, depending...

  • Assistant Credit Analyst

    2 weeks ago

    Carmel, Indiana, United States DaMar Staffing Full time

    Job Description Client Information- A national distributor of agricultural/specialty products; founded in 1957. Job Summary- The assistant credit manager is responsible for all aspects of credit management, including reviewing and establishing credit lines for customers within the approved authority. This role primarily involves office-based or non-manual...