Infrastructure Service Owner

3 days ago

knoxville, tennessee, United States InfiCare Staffing Full-time

Title- Infrastructure Service Owner

Location- Remote

Duration-6-Month Contract

Mode of work- Remote


Infrastructure Service Owner (6-Month Contract, Remote)

We’re looking for an Infrastructure Service Owner to manage the end-to-end lifecycle of two key internal services: Data Center Capacity Management and Technology Debt Management . This is a service and stakeholder management role, not a development role.

What you’ll do:

  • Own service strategy, governance, and continuous improvement
  • Liaise with Business, Engineering, Operations, Vendors, and Leadership
  • Gather requirements, define processes, and set priorities
  • Work with engineering on a capacity management portal to anticipate shortages driven by rising AI demand
  • Evolve the existing Tech Debt portal: collect user feedback, prioritize enhancements, ensure data accuracy, and support testing, releases, and adoption
  • Monitor bugs and enhancement requests to improve the internal user experience