Quality Improvement Coordinator | Healthcare

Quality Improvement Coordinator | Healthcare | Performance Improvement

The Behavioral Wellness Center at Girard is seeking a Quality Improvement Coordinator / Performance Improvement Coordinator to support organization wide quality, patient safety, and performance improvement initiatives.

This position is responsible for coordinating Performance Improvement activities, healthcare quality data collection and analysis, clinical quality review, patient safety monitoring, reporting, audits, and improvement projects across the organization.

The PI Coordinator works closely with clinical and administrative departments to identify trends, performance gaps, and opportunities for improvement and helps translate findings into measurable action plans. The position also supports clinical chart reviews, patient safety and incident reviews, Root Cause Analysis, regulatory and accreditation preparation, dashboards, committee reporting, and organizational Performance Improvement plans.

This opportunity may be a strong fit for professionals with experience in Healthcare Quality Improvement, Performance Improvement, Quality Assurance, Patient Safety, Clinical Quality, Healthcare Data Analysis, Regulatory Compliance, Healthcare Project Coordination, or related healthcare quality functions.

Experience within behavioral health, psychiatric healthcare, substance use treatment, hospitals, or another regulated healthcare environment is strongly preferred.

This position requires strong analytical, organizational, and communication skills. The PI Coordinator must be comfortable working with clinical and operational data, reviewing patient records and quality information, preparing reports and presentations, managing multiple projects and deadlines, and collaborating with departments throughout the organization.

Performance Improvement & Quality Data

• Coordinate Performance Improvement activities throughout the organization under the direction of department leadership

• Collect, review, validate, track, analyze, and trend clinical and operational quality data

• Identify patterns, performance deficiencies, outcomes, and opportunities for measurable improvement

• Monitor performance indicators, improvement goals, and departmental action plans

• Conduct audits, focused reviews, data reviews, and other Performance Improvement activities

• Translate performance findings into actionable improvement initiatives and monitor interventions for effectiveness

• Assist departments with developing measurable performance goals, implementing improvement activities, and evaluating outcomes

• Promote the use of objective data and measurable outcomes in organizational decision making

Clinical Quality & Patient Safety

• Review patient safety and incident data to identify quality trends, recurring patterns, and opportunities for Performance Improvement

• Participate in Root Cause Analyses (RCA) and other structured reviews of significant clinical or patient safety events

• Assist with collecting, organizing, and analyzing information required for RCAs, focused reviews, Performance Improvement investigations, and other quality activities

• Conduct objective reviews of clinical documentation and patient records to identify variations in care and potential opportunities for improvement

• Support evaluation of clinical processes and outcomes to identify potential gaps between current performance and established organizational standards

• Participate in Environment of Care surveys, hospital rounds, tracer activities, and other organizational assessments related to quality and Performance Improvement

• Collaborate with clinical and administrative leadership to ensure identified quality concerns are evaluated and incorporated into appropriate Performance Improvement activities

Reporting & Organizational Support

• Prepare accurate and timely Performance Improvement reports, summaries, dashboards, presentations, and supporting materials

• Provide quality and Performance Improvement information to departmental leadership, committees, executives, and other organizational stakeholders as directed

• Serve as a Performance Improvement representative at meetings and committees as assigned

• Assist with Performance Improvement meeting agendas, reports, presentations, and supporting documentation

• Track committee recommendations, action items, responsible parties, deadlines, and required follow up

• Collaborate with departments throughout the organization to obtain accurate and timely quality and performance data

• Support preparation of organizational Performance Improvement plans, annual evaluations, reports, and other quality related deliverables

• Support preparation for accreditation and regulatory surveys related to Performance I