Assembly Sales Specialist

Power Up Your Career with Makita USA

Job Summary: Develop and maintain strong collaborative relationships with factory contacts and dealers within your territory. Be a product and application expert in precision torque fastening. Maximize the sales, market share, and profitability of our assembly tool product line.

Essential Job Duties and Responsibilities:

• Multi-state responsibility, managing relationships at both multiple dealers and key end users.
• Management of complex and technical dealer network including support, training, strategy development, and maintaining a Makita focus to ensure growth
• Understanding of job flow and processes within factories as it relates to assembly operations and industrial/factory end users
• Working knowledge of manufacturing processes including Lean Manufacturing principles like J.I.T. and 5S requirements
• Knowledgeable of trends within assembly customers that relate to Industry 4.0, poka-yoke, and specific solutions designed to ensure productivity and increased quality assurance
• Technical understanding of precision fastening (torque) and production quality through reliable and accurate torque measurements
• Ability to identify, present to, and influence decision makers (engineers, quality managers, and procurement) within manufacturing end users
• Product expert in Makita products designed for the assembly environment
• Adept at ‘solution-selling’ techniques with ‘problem-solving’ skills to improve customer processes
• Ability to articulate Makita’s differentiators and have an understanding of Makita’s position in relation to competitors’ tools
• Understanding of purchasing cycles, budgetary trends, and fiscal expenditure within the manufacturing vertical.
• Organize, prepare, and attend local and national trade shows as necessary

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required: Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.

• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems on time; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Understands and supports SWOT analysis; adapts strategy to changing conditions.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.
• Adaptability - Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows in