Implementation Lead

We're hiring an Implementation Lead to build and ship Company Operating Systems. You'll take a client's fulfillment plan and turn it into a working system in Notion: workflows mapped, automations running, SOPs documented, AI agents wired in. This is a builder seat, not a coordinator seat. You'll own delivery on the systems you build. \"Lead\" means you lead the build itself — a senior individual contributor who owns delivery end to end. It does not mean managing people or running the client relationship.

This is an operations role. You'll be building in Notion, wiring up automations, and designing workflows. You will not be writing production code and we're not looking for a developer. You do need to be technical enough to learn tools fast and think in systems, processes, data, and AI.

Modern Operators is the operations partner for founder-led businesses. Founders come to us bottlenecked. Their business runs on tribal knowledge, the owner is the glue holding it together, and growth has stalled because everything routes through one person.

We install a Company Operating System. Built on Notion, layered with custom AI agents. Processes, standards, roles, dashboards, and the knowledge a team and an AI need to actually execute. We help founders stabilize, optimize, and scale their operations.

We're not theorists. We've built and sold companies, and we run our own business on the exact system we install for clients.

These are the values we hire and fire against.

• Clarity over complexity. Every system, process, and message should make things simpler. If it adds confusion, we rethink it.
• Founder empathy. We build what founders actually need. No fluff. No theory.
• Leverage through systems. Automate the repeatable. Document the critical. Empower the team.
• Adaptability. The tools and the market change constantly. So do we.
• Results, not rituals. We care about outcomes, not process for process's sake.
• Transparency. Radical visibility, internally and with clients.

We're remote and asynchronous. That means we hire people who move without being chased. Do the work, communicate clearly, help businesses systematize.

• Execute client fulfillment plans end to end, from kickoff through system handoff.
• Build the client's Company Operating System in Notion. Databases, dashboards, role pages, knowledge structure.
• Map client workflows and translate messy, undocumented processes into clear, repeatable ones.
• Implement automations that remove manual work from the client's team.
• Write and maintain SOPs and process documentation the client's team and AI agents actually use.
• Build and configure custom AI agents on top of the client's system.
• Flag scope, risk, and timeline issues early, with a recommendation attached.

First 30 days

• You've been through our internal Company OS and know how we build. You've shadowed at least one live client build and you're handling defined build tasks on your own.

First 60 days

• You're running build work on a client engagement without hand-holding. Workflows mapped, first automations live, SOPs written and reviewed.

First 90 days

• You own delivery on at least five client builds. Milestones are hit on schedule and the client's team is actually using the system.

• 5+ years in operations. Any industry, ideally digital-first. Agency, SaaS, or services background is a plus.
• Systems architect mindset. You look at a messy business and see the structure underneath it. You've built systems from nothing before, not just maintained someone else's.
• Notion power user. Deep, hands-on. Relations, rollups, formulas, templates, database design. Equivalent depth in ClickUp or Monday.com works if you can get to Notion fast.
• Strong AI experience. You use Claude or ChatGPT daily in real work, not as a novelty. Comfortable writing prompts and instructions that other people and systems depend on.
• Documentation discipline. You write clearly and you capture documentation as you go (using AI), not after the fact.
• Remote track record. You've succeeded remotely and you manage your own hours and priorities without supervision.
• Solution oriented. You bring the problem, the options, and your recommendation. Not just the problem.

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