Technology Solutions Consultant

Technology Channel Executive

Reports to: Sales Manager

Status: Full-Time, Regular

Location: Remote

POSTION SUMMARY

We’re looking for a results-driven, technically knowledgeable Technology Channel Executive to drive revenue growth by developing trusted customer, vendor, and channel relationships and connecting organizations with technology solutions aligned with their business and technical needs. Representing the company’s vendor-agnostic approach, this role manages the full business-development lifecycle—from prospecting and discovery through solution development, vendor coordination, proposals, negotiation, and implementation handoff—across connectivity, unified communications, telecommunications, contact centers, connectivity, SD-WAN, and related services. Acting as a strategic technology advisor, the ideal candidate combines strong IT industry knowledge, consultative sales experience, and partner relationship management to grow pipeline and recurring revenue while delivering effective technology solutions and building long-term customer relationships.

PRIMARY OBJECTIVES

• Consistently achieve established Monthly Recurring Revenue (MRR) targets through the development, positioning, and sale of vendor-driven technology solutions and services.
• Build and maintain a strong pipeline of technology solutions and revenue opportunities across areas such as managed IT services, cybersecurity, cloud, networking, hardware, software, and telecommunications.
• Engage prospective and existing customers to understand their business needs, current technology environment, technical requirements, and challenges and identify appropriate vendor solutions. Develop a working understanding of the client’s technology solutions, services, vendor offerings, and partner ecosystem to effectively identify and position solutions that align with customer requirements.
• Consistently achieve established daily sales activity expectations , including outbound calls, emails, prospecting, follow-up activities, and other business-development efforts required to build and maintain a healthy pipeline.
• Consistently achieve established meeting and First-Time Appointment (FTA) targets by identifying, engaging, and qualifying prospective customers and creating new technology solution opportunities.
• Collaborate with engineers, technical teams, Sales, and vendor partners to scope and develop solutions that are technically appropriate, operationally viable, and aligned with customer needs.
• Develop and submit strategic, solution-based proposals and quotes that accurately reflect customer requirements, recommended technologies, vendor solutions, pricing, and business value.
• Maintain strong relationships with key technology vendors, distributors, master agents, and strategic partners to remain informed of product capabilities, licensing, pricing, technical requirements, and emerging solutions.
• Identify opportunities within existing customer environments for improvements, upgrades, infrastructure modernization, telecommunications, connectivity, contract centers, and related services .
• Maintain sufficient technical knowledge to effectively communicate proposed solutions to both technical and non-technical stakeholders and appropriately engage engineering resources when deeper technical expertise is required.

SECONDARY OBJECTIVES

Sales & Solution Development

• Achieve established activity, pipeline, revenue, and performance targets, including First-Time Appointment (FTA) expectations.
• Complete assigned sales, technical, vendor, and professional development training, and participate in ongoing coaching and skill-development activities.
• Conduct customer discovery to understand business and technical requirements and identify appropriate vendor products, services, and technology solutions.
• Present and promote solutions using a consultative approach, effectively communicating technical capabilities, business value, costs, and benefits to customers.

Vendor & Partner Management

• Develop and maintain strong relationships with technology vendors, distributors, master agents, customers, and strategic partners.
• Coordinate with vendor partners and internal technical resources to obtain and evaluate solutions, product specifications, licensing, quotes, and pricing while supporting customer requirements and favorable margins.
• Complete and maintain accurate vendor documentation, including quotes, deal registrations, commissions/payouts, and related opportunity information.
• Maintain current knowledge of vendor technologies, product portfolios, licensing