Home Care Administrator

5 days ago

pittsburgh, pennsylvania, United States CareRing Health Full-time

Branch Manager

We are seeking a Branch Manager to join our team. The Branch Manager will be responsible for overseeing the office facility and day to day operations. The Branch Manager will ensure that the office is operating efficiently and solve any issues that may arise within the building or with administrative operations to meet the needs of our consumers and employees.

Responsibilities

  • Monitors and oversees the various departments within the agency.
  • Maintain compliance with all state and regulatory bodies.
  • Maintain compliance with all Patriot Home Care policies and Standard Operating Procedures (SOPs).
  • Maintain and review job descriptions for all employees at least annually.
  • Maintain office employee and Direct Care Worker personnel files.
  • Analyze and identify trends via Key Performance Indicators (KPIs) to meet the weekly, quarterly and annual goals of the agency.
  • Review assessment reports for all departments and implement opportunities for process improvements.
  • Review the authorized and unauthorized hours reports (total underutilized, overutilized, and total hours on hold).
  • Reviewing the bi-weekly payday reports.
  • Reviewing the Enterprise Incident Management reports and incidents from the prior week.
  • Review any payroll escalations and ensure that billable hours are verified.
  • Review of weekly Patient/Caregiver Lead reports and marketing events.
  • Review new patients that have been staffed the prior week and ensure that scheduling discrepancies are elucidated.
  • Review and track the enrollment and