Lead Flooring Production Coordinator
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Production Coordinator
Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 400,000+ customers give us an average of 4.8 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need hire Production Coordinators across the nation. We are looking for hard-working, service-minded individuals. The Floor Coverings International Production Coordinator is responsible for delivering the installation of a job to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably.
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job Details & Perks:
- No experience required
- Paid training provided
- Full-time
- Annual company convention in Cancun, Mexico
- Work with a fast-growing family business
- Personal Vehicle, required (parking & gas covered by company)
Preferred Candidates will:
- Be high energy & positive influences
- Be ambitious & willing to learn
- Be ready to communicate with installers & customers
- Be ready to join a young and ambitious family business
- Have Flooring Installation background (hardwood, tile, or carpet, etc)
- Love to create beautiful flooring solutions
- Desire to create a 100% satisfaction guarantee
- Receive bonuses for achieving cost targets
Key Responsibilities:
- Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
- Order all products needed for jobs accurately and follow up on delivery.
- Schedule the job to meet the schedule of customer and installers.
- Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done.
- Communicate job progress daily.
- Discuss and obtain written permission for any changes in contracted work.
- Confirm scope of work and compensation with installers prior to start of job.
- Deliver on expectations contracted in the sales process.
- Walk the customer through job at completion and collect final
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