Assistant Store Manager- Aurora, OH

3 weeks ago
aurora, ohio, United States Michael Kors Full-time
Michael Kors Store ManagerMichael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from youAssist Store Manager in management and daily operation of the store, including sales, customer service, operations and administration, communication, marketing and merchandising. Ability to assume the responsibilities of the Store Manager in his/her absence.
MAIN JOB OBJECTIVE SALES GENERATION ESSENTIAL JOB RESPONSIBILITIESMeet personal and store sales goalsAssist in the tracking, monitoring, and communication of business resultsEnsure an elevated level of sales and service is practiced by all associates; lead by exampleContinue to develop personal sales techniques and assist in the development of associates' sales techniques to maximize salesEnsure all sales related policies and procedures are maintainedDemonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staffMaintain a keen interest in the fashion industry and market trendsCUSTOMER SERVICEEnsure all associates provide the highest level of customer serviceBuild and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client booksResolve all client problems and complaints quickly and effectivelyAssist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)OPERATIONSCollaborate with store manager in areas of risk management, physical security, store cash controls, and inventory managementSupport and assist in staff training in all areas of appropriate register usage and maintenanceUnderstand and properly execute all management register functionsParticipate in inventoriesUnderstand and execute cash control procedures including:

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