Field Service Technician II

Description Field Service Technician II Hourly range $20.00-$23.00, depending on experience Monthly Technician Bonus Fleet Vehicle and gas card Summary Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the Albany, NY area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game-changing solutions for their print management needs. As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory. Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you'll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba. This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward. Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions. What you'll do Provide printer and copier maintenance, service, and repairs to customers Deliver product training efficiently and effectively Diagnose equipment issues and carry out installations and upgrades Make modifications, remove old units, and retrofit existing hardware Complete field calls according to priority while practicing effective time management Continuously enhance your technical skills for field assignments Rebuild components at the shop Qualifications High School Diploma or GED 3+ years of experience in one or more of the following: technical repair and service of copier/office equipment or repair, installation, and training of Photo ID systems/software, printers, ID Badge, and Fingerprint equipment. Intermediate computer skills and good electro-mechanical skills Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business What's in it for you? Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre-tax spending accounts 401(k) plan Pet Insurance Company provided life insurance Employee discounts Generous paid holiday schedule paid vacation & sick/personal business/volunteer days Learn More The content below is exclusively available on our careers site job description: Join Our Talent Community Glassdoor Reviews Our Commitment to Sustainability News Archive Solutions & Services Professional Services Print Management Cloud Solutions Our Products eBRIDGE Global Print 2023 Stevie Award Winner Toshiba Office Collection Virtual Demonstration (YouTube) Client Testimonials (YouTube Playlist) Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.