Field Claims Representative

10 hours ago
new york, United States SECURA Full-time
Property Damage Liability Claim Handler Analyze, review, negotiate and settle commercial general liability property damage and construction defect claims of varying complexity in a thorough manner with minimal supervision. This position will require the utilization of investigation skills to analyze coverage, liability, and property damage. This is a great opportunity for someone that is looking to get into property damage liability claim handling and is a fully remote position.
Responsibilities:
Analyze, review, negotiate and settle commercial general liability property damage and construction defect claims of varying complexity in a thorough manner with minimal supervision
Assist in agency management by providing feedback to Underwriting
Establish and monitor reserves to adequately reflect the exposure, making appropriate changes as files develop
Focus on outstanding customer service for all customers
Examine policy coverage forms and other records to determine insurance coverage
Conduct on-site inspections and interviews, as well as telephone and written correspondence, with claimants and policyholders
Work closely with our legal department on complex claims
Other duties as assigned
Qualifications: Essential:
Bachelor's degree in business or equivalent work experience preferred
3+ years previous property claims experience preferred
2+ years previous General Liability and construction defect claims experience preferred
Certificate in General Insurance preferred
AIC, CPCU, SCLA, CIC, or ARM designation(s) preferred
Knowledge of claims laws and coverages
Ability to effectively work from home
Excellent verbal and written communication skills
Excellent problem-solving and negotiating skills
Good keyboard/PC skills
Knowledge of Xactimate estimating software preferred
Excellent organization and prioritization skills
Required:
Ability to obtain and maintain a valid driver's license and an acceptable driving record consistent with the terms in SECURA's Fleet Vehicle Manual
Travel with overnight stays
Physical agility and mobility to move around effectively and safely within different locations including policy holder's property
Ability to lift up to 50 pounds and stand for an extended period of time
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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