Shift Supervisor

1 day ago

cheney, washington, United States Papa Murphy's Full-time

Shift Supervisor

The Shift Supervisor is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work.

To successfully perform the Shift Supervisor role an individual must be proficient at all aspects of the Crew Member position, and able to accomplish the following, but not limited to, duties and responsibilities:

  • Exhibit readiness to take responsibility of a shift by wearing a clean and wrinkle-free uniform and showing up at the assigned time.
  • Ensure all team members are in uniform, clocked in, and at assigned work stations at assigned time.
  • Perform a walk-through of the store to ensure that the store is clean, ready, stocked, etc. for business using the "Pre-Rush" Checklist.
  • Supervise and work with team members to ensure that the store operates with proper guest service, product quality, food handling, sanitation, safety, and security guidelines.
  • Accountable for all cash handling and ensure funds are properly secured.
  • Ensure proper labor laws are adhered to including schedules and breaks.
  • Complete all opening and closing duties and all appropriate checklists.
  • Complete accurate shift and daily paperwork using the POS system.
  • Maintain adequate prepped product for the shift and if product is not available, make sure product is available including but not limited to proofed crusts.
  • Handle emergencies, guest complaints, equipment problems, product shortage, and team member problems as per the company standards and procedures.
  • Communicate any shift problems to immediate supervisor.
  • Train and develop team members on assigned shift as directed by immediate supervisor.
  • Travel to the