Patient Experience Representative
2 weeks ago
Required: There is a 6 week/40 hours a week training commitment that is required which could include day/evening + weekend training before you go into your per diem shift. Full flexibility is needed during this training period.Position Summary/ Department Summary: Patient Experience Representative (3:00pm-11:30pm rotating shift). Emergency Department. 32 hours a week.Key Responsibilities: Providing positive and effective customer service that supports departmental and hospital administrative operations. Scheduling patient encounters and procedures to coordinate within and across providers, departments, and institutions. Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or services. Responding to requests for routine information or assisting within scope of knowledge and authority. Initiating calls for emergency services as required. Collaborating and communicating with referring providers and practices to facilitate management of complex patient issues. Greeting and directing patients, families and visitors. Monitoring daily schedule and patient flow to optimize resource utilization and patient experience. Communicating with clinicians and/or supervisors and routing patients/visitors to maintain efficient patient/visitor flow. Serving as a liaison with Engineering, ESD, Biomedical Engineering, and Materials Management to resolve equipment, supply, cleaning and safety issues; Following through on identified problems. Collecting and organizing medical records, information, materials and supplies required for admissions or encounters. Preparing requisitions and other standard forms as requested by clinician or supervisor. Verifying, recording and processing patient demographics, insurance/
-
Patient Experience Representative
5 days ago
Boston, Massachusetts, United States Boston Children's Hospital Full time82733BRPediatrics-Emergency MedicineJob Posting DescriptionRequired: There is a 6 week/40 hours a week training commitment that is required which could include day/evening + weekend training before you go into your per diem shift. Full flexibility is needed during this training period. Position Summary/ Department Summary: Patient Experience Representative...
-
Patient Experience Representative
3 weeks ago
Boston, United States Boston Staffing Full timePatient Experience Representative - Developmental MedicineThe Division of Developmental Medicine (DDM) is one of the largest and most comprehensive divisions of its type in the United States. The mission of the DDM is to improve the lives of infants, children, and adolescents with developmental and behavioral conditions, and to support them and their...
-
Sr. Patient Experience Representative
4 weeks ago
Boston, United States Children's Hospital Boston Full time82649BRJob Posting Title:Sr. Patient Experience Representative - NeedhamDepartment:Patient Services-Physical TherapyAutoReqId:82649BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:This position is 100% onsite at the Needham location. Key Responsibilities for the Sr. Patient Experience Representative:...
-
Patient Experience Representative
4 weeks ago
Boston, United States Massachusetts Staffing Full timePatient Experience Representative (Per Diem)Position Summary: Patient Experience Representative (Per diem). Emergency Department.Key Responsibilities:Providing positive and effective customer service that supports departmental and hospital administrative operations.Scheduling patient encounters and procedures to coordinate within and across providers,...
-
Patient Experience Representative
1 week ago
Boston, MA, United States Children's Hospital Boston Full time82740BRJob Posting Title:Patient Experience Representative - Developmental MedicineDepartment:Pediatrics-Developmental Medicine AutoReqId:82740BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:Position summary: The Division of Developmental Medicine (DDM) is one of the largest and most comprehensive...
-
Patient Experience Representative
2 weeks ago
Boston, MA, United States Children's Hospital Boston Full time82740BRJob Posting Title:Patient Experience Representative - Developmental MedicineDepartment:Pediatrics-Developmental Medicine AutoReqId:82740BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:Position summary: The Division of Developmental Medicine (DDM) is one of the largest and most comprehensive...
-
Patient Experience Representative
2 weeks ago
Boston, MA, United States Children's Hospital Boston Full time82740BRJob Posting Title:Patient Experience Representative - Developmental MedicineDepartment:Pediatrics-Developmental Medicine AutoReqId:82740BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:Position summary: The Division of Developmental Medicine (DDM) is one of the largest and most comprehensive...
-
Boston, United States Boston Staffing Full timePatient Experience Representative I - OphthalmologyDepartment: OphthalmologyStatus: Full-TimeStandard Hours per Week: 40Job Posting Category: AdministrationDepartment Summary: We currently have an open position for a Patient Experience Representative role. This role is a combination of front-facing with our patients at our front desk assisting in check-in,...
-
Boston, MA, United States Children's Hospital Boston Full time82010BRJob Posting Title:Patient Experience Representative I- OphthalmologyDepartment:OphthalmologyAutoReqId:82010BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:Department Summary We currently have an open position for a Patient Experience Representative role. This role is a combination of front-facing...
-
Boston, MA, United States Children's Hospital Boston Full time81840BRJob Posting Title:Sr Patient Experience Representative- AnesthesiaDepartment:AnesthesiaAutoReqId:81840BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:Position Summary: The Senior Patient Experience Representative will support front desk operations, ensuring a positive patient experience through...
