Lead Analyst, Business Intelligence

Title: Lead Analyst, Business Intelligence
Location : Remote - except NY, CO, and CA
Target Start Date : ASAP
Type: (C, CTH, D) CTH
Pay Rate / Salary (Ranges OK) : Pay 60-90
The Opportunity:
The Lead Analyst, Strategic Analytics is the dedicated analytics partner for a defined set of functional areas of the revenue cycle business. Working side by side with the operations leaders, this role owns the analytic strategy for the portfolio: determining which metrics matter, what is driving them, and why we are over/under performing. The Lead Analyst is a critical thinking partner, with a customer focus and a stakeholder mentality, that is hands on in analysis, development, and aligning functional area resources. They are expected to look beyond the request, challenge assumptions, and find and create value through analysis by influencing operations to apply insights.
This position, with the assistance of functional area resources, is responsible for establishing and maintaining a curated inventory of Strategic Analytics assets for their functional area, ensuring each dashboard, report, and data source has a clear purpose, an identified audience, and a defined owner.
They will work with leaders to identify the key performance indicators (KPIs) that define success, then dig into the operational, financial, and clinical drivers behind them to surface insights that lead to action. The Lead Analyst translates complex data into clear, compelling narratives that equip leaders at every level, from executive reporting to deep-dive analysis, to understand performance and drive change at the responsible party.
Essential Job Functions
Partnership and Strategic Consultation
Serve as the dedicated Strategic Analytics partner to the assigned functional areas, building a deep understanding of its operations, goals, challenges, reporting resources, and data
Meet regularly with the functional area's operations leader and their team to understand priorities, pressure-test assumptions, and align analytic work to business outcomes
Act as a thought partner who proactively brings ideas, questions, and opportunities to leaders rather than waiting for requests
KPI Definition and Driver Analysis
Work with functional leaders to define, document, and maintain the key KPIs for the area, including clear business definitions, targets, and benchmarks
Analyze the underlying drivers of KPI performance (root cause, trends, variances, and contributing factors) and clearly communicate what is moving the metrics and why
Identify and quantify opportunities for improvement, translating analysis into specific, actionable recommendations that support measurable operational and financial impact
Portfolio Ownership and Curation
Curate inventory of Strategic Analytics assets for the functional area, including dashboards, reports, and data sources
Regularly evaluate the portfolio for relevance, usage, accuracy, and redundancy, and retire, consolidate, or enhance assets to keep it focused on what drives decisions
Ensure assets follow established design, naming, documentation, and delivery standards
Partner with the Data team to identify, acquire, and validate the data needed for reporting and analytics, and translate functional area priorities into a clear, sequenced reporting and analytics roadmap
Data Visualization and Self-Service Development
Help design and develop highly interactive, insightful visualizations and self-service tools in Databricks or Power BI that tell the right story for each audience
Recommend the most effective way to present information, balancing executive-level summary views with deep-dive analytic capability
Create content that moves leaders from information to insight to action
Take an active role in the development, documentation, and ongoing maintenance of enterprise data assets, including KPI definitions and metric standards
Mentorship and Team Leadership
Train, coach, and mentor other Strategic Analytics team members in analytic thinking, visualization best practices, and stakeholder engagement
Contribute to team standards, shared practices, and knowledge sharing across functional areas
Employment Qualifications
Required Minimum Education:
Bachelor's degree
Specialty/Major:
Information Technology, Information Management, Analytics, Business, Finance, or related field
Minimum Years and Type of Experience:
7 years of experience in business intelligence, analytics, or a related field, including experience partnering directly with business or operational leaders
Knowledge, Skills, and Abilities Required:
Strong communication and storytelling skills, with the ability to present insights and recommendations to executives and frontline leaders alike
Demonstrated critical thinking and problem-solving skills, with a track record of finding and creating value through analysis
Ability to define and explain KPIs and ana