Senior Project Manager

About Sapio Sciences

Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions.

Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suite of purpose-built solutions. The Sapio platform makes it easy for scientists, laboratory, and bio/informatics professionals to streamline and manage their end-to-end laboratory operations, from instrument data integration to workflow and experiment setup to sample and materials management, data management, and scientific data analysis and reporting.

Working at Sapio

At Sapio, we’re not just building lab informatics solutions. We’re creating tools made for the scientist and motivated to make the world a better place. We understand that lab informatics is about more than managing data or connecting workflows. It’s about making life easier for the scientist and making scientific progress faster for everyone. Our platform delivers the levels of configurability, usability and insight that scientists have only ever dreamed of.

We’re a team of scientists, developers and innovators who question convention and stay focused on what matters most - advancing drug discovery science. We challenge the status quo and respond to the needs at the heart of science with powerful solutions that are simple to use, effortless to evolve and downright easy to love.

As part of the Sapio team, you’ll work in a collaborative and forward-thinking environment where your ideas are valued, your growth matters and your work makes a difference.

We’re proud to partner with leading labs around the world, from ambitious start-ups to global organisations, who trust Sapio to support discovery, development and diagnostics with industry-first science-aware solutions.

• 
  
• 
  

  Prime Sapio Sciences deployments and major enhancement projects.

  
  
  
• 
  

  Own the success of deployments from project kick-off to go-live.

  
  
  
• 
  

  Manage multiple projects whilst coordinating the team to keep them on track.

  
  
  
• 
  

  Advise the customer on Sapio Sciences best practice, ensuring the deployment is best placed to succeed.

  
  
  
• 
  

  Follow Sapio Sciences' agile deployment methodology wherever possible, ensuring regular customer communication touch points are in place.

  
  
  
• 
  

  Develop detailed project plans to guide the customer and internal teams through the engagement, ensuring time, budget, quality, and success criteria are met for each project.

  
  
  
• 
  

  Regularly evaluate progress vs. plan, raising issues in a timely fashion to ensure corrective action plans are quickly put in place.

  
  
  
• 
  

  Work to ensure that all Sapio teams are well briefed prior to any deployment and maintain a highly professional customer engagement.

  
  
  
• 
  

  Work closely with the Head of Programs to ensure appropriate internal resource allocation is achieved across projects.

  
  
  
• 
  

  Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project.

  
  
  
• 
  

  Work closely with the Sapio Sciences global PM team to establish scalable processes and methods of working across the Customer Success PM organisation, including supporting IT tools.

  
  
  
• 
  

  Meticulously manage all PM-related deployment services documentation.

  
  
  

• 
  
• 
  

  Proven experience as a Project Manager

  
  
  
• 
  

  Experience within Life Sciences, ideally working in a LIMS or ELN software environment

  
  
  
• 
  

  Substantial experience managing internal and external stakeholders to meet project success, including planning and leading external client workshops and documenting project plans

  
  
  
• 
  

  BS/BA degree or equivalent in a Life Science (e.g., molecular biology, chemistry) preferred

  
  
  

Required Skills & Abilities:

• 
  
• 
  

  Self-starter who is happy to learn from first principles

  
  
  
• 
  

  Highly respected and trusted by the customers you work with

  
  
  
• 
  

  A natural problem solver and a great communicator

  
  
  
• 
  

  Focused on activities that add value and avoiding those that do not

  
  
  
• 
  

  Determined, persistent, customer-centric, and