Support Specialist

Support Specialist Dealership Operations

Keeler Motor Car Company Norwalk, CT

An elite entry point into automotive leadership. Genesis of Ridgefield, backed by the legacy strength of Keeler Automotive Group, isnt just another dealershipwere building a luxury experience from the ground up in Fairfield County. With no inherited footprint in this market, everything we do is intentionalfrom operations to brand presence to leadership development.

Were seeking a full-time Support Specialist to join our founding team in Norwalk. This is not a passive roleits an immersive experience designed for someone who wants to learn, contribute, and eventually lead. If you're highly capable, adaptable, and ready to take on a wide scope of responsibilities, this role is your launchpad.

What You'll Do

As a Support Specialist, youll serve as the operational linchpin of the dealership. You'll support all departmentsSales, Service, Finance, and Marketingwith frontline execution and behind-the-scenes precision.

Core Responsibilities:

Vehicle & Lot Operations

• Manage vehicle movement, delivery prep, showroom presentation, and lot staging
• Conduct final visual inspections before client handoff
• Coordinate off-site transport, vendor runs, and store-to-store logistics

Customer Delivery & Hospitality

• Assist in white-glove delivery experiences: documentation, prep, presentation
• Provide valet support, shuttle service, and client-side logistics as needed
• Maintain a polished, proactive presence with every customer interaction

Internal Support & Admin Execution

• Support daily operations: registration runs, supply pickups, dealership readiness
• Partner with inventory and accounting teams to maintain vehicle records
• Help schedule vendors and prepare for key internal appointments

Brand & Event Execution

• Represent Genesis at community events, marketing activations, and off-site campaigns
• Support setup, breakdown, vehicle display, and guest experience
• Be the face of the dealership in public-facing brand moments

Who Thrives Here

This role is designed for someone who treats it as a path, not a placeholder.

Youll succeed here if youre:

• Accountable You finish what you start and take ownership of the details
• Adaptable You can handle shifting priorities and still deliver under pressure
• Polished You bring professional presence to every client, teammate, and event
• Operationally minded You think in systems and move with purpose
• Hungry to grow You want more than a jobyou want a trajectory

Qualifications

• Valid drivers license and clean driving record
• Strong time management and organizational skills
• Ability to lift up to 50 pounds and work on your feet throughout the day
• Prior experience in dealership operations, hospitality, logistics, or customer service preferred
• Willing to work full-time, including some Saturdays and event days

Why Genesis of Ridgefield

• Real-Time Access to Leadership Work shoulder-to-shoulder with senior management
• Cross-Functional Exposure Learn operations, service, logistics, and event execution
• Growth Path Advancement potential into Inventory, Marketing, or Fixed Ops Management
• Keeler Culture A high-integrity, family-led group with a reputation for excellence
• Competitive Pay & Benefits Full-time role with insurance, paid time off, and employee discounts