Pogram Manager Ai Transformation

Eazy ML, ( recognized by Gartner, specializes in Responsible AI. Our solutions enable proactive compliance and sustainable automation for enterprises adopting AI at scale. We're also associated with breakthrough startups like Amelia.ai, giving our team exposure to cutting-edge AI products at enterprise scale.
About the Role
We're looking for a Senior Program Manager who will drive end-to-end program management for AI infrastructure deployments, AI Labs initiatives, AI field deployment programs, automation projects, and AI-driven operational transformation initiatives. The role requires a blend of program management leadership, technical acumen mainly in the AI, change management expertise, executive communication skills, and cross-functional coordination capabilities.
Program Leadership & Governance
Lead multiple concurrent AI programs and strategic initiatives across Agentic /Gen AI, solutions.
Define program objectives, scope, schedules, milestones, dependencies, and success criteria.
Establish and maintain governance structures, steering committees, executive reviews, and stakeholder communication plans.
Develop program roadmaps aligned with customers strategic priorities and growth objectives.
Drive Foundation AI projects from kickoff through development to deployment and stabilization
Support the customer to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics
Develop project plans consistent with business goals and requirements for algorithm performance
Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication
Bring together key stakeholders to facilitate timely and lasting decision-making
Partner with the extended team on availability constraints, capacity forecasting, deadlines etc
Partner with the broader team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner.
Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts.
Facilitate cross-functional communication across teams for awareness and understanding.
Understanding of technical issues to facilitate resolution of project blockers is a plus
Proactively identify risks, dependencies, and technical blockers and drive cross-functional resolution with urgency.
Lead escalation management and executive communications for high-priority issues.
Ensure mitigation strategies are implemented and tracked to closure.
QUALIFICATIONS:
10+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems
Experience working with AI or applied ML teams
Familiarity with agile methodologies, sprint planning, backlog grooming processes
Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success
Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required
Clear, confident communicator who can bridge deeply technical teams and business stakeholders
Proven ability to influence without authority and drive alignment across diverse teams
Experience working with research teams
Background in consumer technology, platforms, or data-driven products
Experience organizing projects using Jira or similar platforms
Cross-Functional Leadership
Collaborate with:
Solutions Architects
Engineering
Integration Center Operations
Delivery Teams
Product Management
Leadership
Facilitate alignment across technical and business stakeholders.
Resolve conflicts, remove roadblocks, and drive accountability across programs.
Resource & Capacity Planning
Coordinate resource demand planning across AI project portfolios.
Forecast staffing needs and identify capability gaps.
Support workforce planning and bench-strength development initiatives.
Contribute to the PMO's strategic vision to improve organizational readiness for future AI growth.
AI Enablement & Continuous Improvement
Support AI training, certification, and capability development programs.
Drive adoption of best practices, standards, automation opportunities, and operational efficiencies.
Identify opportunities to leverage AI technologies to improve delivery performance and customer experience.
Champion continuous improvement initiatives focused on scalability, quality, and delivery excellence.
Behaviors and Competencies
Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, influence o