Technical Business Analyst
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Process Engineer
Location: Harrisburg, PA Duration: Long Term Interview: In Person Telework with occasional onsite for meetings Although it may require some testing skillsets, the core of the job will be a Technical Business Analyst (BA) centric position
Job Description:
- Experience working with development teams
- Experience testing and supporting responsive design web applications
- Experience testing and supporting Cloud hosted technology services
- Experience testing and supporting mobile applications
- Experience testing and supporting web services
- Experience in authoring system and technical documentation, diagrams, and other artifacts in support of customer service and delivery of technology so
- Experience in development and delivery of training content and materials
- Experience in production support operations including triage, root cause analysis, and communications
- Knowledge of digital accessibility and disability inclusion
- Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
- Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility
- Knowledge of WCAG 2.1 AA requirements related to content authoring and production
- Knowledge of web technologies (e.g., HTML, CSS, JavaScript)
- Experience creating accessible content using plain language and clear and structured content, and providing alternatives as needed
- Experience creating content that reflects diversity and inclusion
- Experience using accessibility evaluation tools and frameworks (e.g. WAVE, Developer Tools, Accessibility Inspector)
- Experience using assistive technologies (e.g.
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