Greeter, Full time, flexible shift

4 weeks ago

Schaumburg, United States Dave & Buster's Full time
Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome
Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: The Greeter ensures Guests’ initial impressions with Dave & Buster’s are positive and welcoming. The greeter greets, guides, and directs all Guests as they enter our building. Additionally, they must feel comfortable explaining all experiences to our Guests.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
Creates a warm, fun atmosphere for Guests and Team Members.
Adheres to company’s sanitation procedures.
Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
Provides a welcoming experience to each and every Guest. Must be friendly and able to smile frequently.
Greets, Guides, and Directs all Guests as they enter our building. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Maintains a thorough understanding of all current promotions, Power Card offerings, etc., and is able to answer questions regarding our games and other activities.
Assists Guests with utilizing our self-serve kiosks for things like purchasing Power Cards, adding themselves to the waitlist, or reserving Social Bays (where applicable).
Works as additional support for the host team as needed.
Ensures the cleanliness and organization of the lobby area and front doors.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.
Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience.
Must be able to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Listen to hear Guests’ needs, and then communicate with Guests verbally and with other Team Members.
Dressed in proper dress code requirements, looking neat, clean and professional at all times.
Must be at least 18 years of age. Dave & Buster's

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