Warranty, Administrative and Accounting Assistant
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Administrative Assistant Opportunity
Johnstone Supply | The Huestis-Meyers Group is a locally owned and nationally backed HVAC/R distributor. On a national level Johnstone is a powerhouse with over $3B in sales, but locally has the leadership, focus, and determination to win. We have a culture Where People Win. To us that means we want to have a driven team where everyone is winning on both a personal and professional level. The more successful each team member is, the more successful the company will be.
We are looking for energetic, engaging, knowledgeable, and dedicated individuals to join our team that can help us uphold our core values to Make the Team Better, Make it Happen, and Make Their Day.
We are seeking a motivated and detail-oriented individual to join our team as a full-time Administrative Assistant. This position is responsible for processing warranty claims for eight branch locations, managing accounts receivable collection calls, assisting with accounts payable, and performing a variety of administrative duties to support daily operations. The ideal candidate is organized, dependable, possesses strong communication skills, and can effectively manage multiple priorities in a fast-paced environment.
Responsibilities will include but are not limited to:
Warranty Administration
- Process warranty claims for HVAC equipment, parts, compressors, motors, controls, and accessories.
- Review warranty requests for accuracy, eligibility, and compliance with manufacturer warranty policies.
- Collect and verify required documentation including invoices, serial numbers, installation dates, photographs, technician reports, and failed parts.
- Submit claims through manufacturer warranty portals and monitor claim status through completion.
- Track outstanding claims and follow up with manufacturers for timely reimbursement.
- Coordinate return of defective products when required by manufacturers.
- Maintain accurate warranty files and electronic records.
Accounts Receivable & Collections
- Contact customers regarding past-due invoices via phone, email, and written correspondence
- Monitor aging reports and follow up on outstanding balances
- Maintain accurate records of collection activities and
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Midlothian, IL, Cook County, IL; Illinois, United States Johnstone Supply | The Huestis-Meyers Group Full-timeAdministrative Assistant Opportunity Johnstone Supply | The Huestis-Meyers Group is a locally owned and nationally backed HVAC/R distributor. On a national level Johnstone is a powerhouse with over $3B in sales, but locally has the leadership, focus, and determination to win. We have a culture Where People Win. To us that means we want to have a driven...
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