DTNA-Front Desk Supervisor

16 hours ago

norfolk, virginia, United States Harmony Hospitality Inc Full-time

DTNA-Front Desk Supervisor

Doubletree Norfolk Airport, Norfolk, VA 23502 - Norfolk, VA 23502

Description

Summary

The Front Office Supervisor is responsible for:

  • Supervises all front office personnel and the hotel's Front Office activities in the absence of the Front Office manager.
  • Maintains operating and administrative efficiencies in daily processes, avoiding distractions for upper management during project oriented periods.

Job Responsibilities

The Front Office Supervisor's primary responsibilities will include:

  • Assumes Front Office Manager responsibilities in their absence.
  • Reviews Front Desk Shift Log for any entries and takes appropriate action to resolve issues.
  • Assist in working as a guest service agent on a needed basis.
  • Supervises the taking of a thirty minute lunch break of an employee working eight hour shift.
  • Completes previous day's