Front Desk

1 week ago


Glen Carbon, United States La Cross Dental Full time

Job Posting TitleFront DeskJob DescriptionJoin Our Dental Team as a Front Desk Associate Madison County, IL (Edwardsville / Glen Carbon area)Are you friendly, organized, and love helping people? Were looking for a Dental Front Desk Associate to join our growing dental team In this key position, youll be the first point of contact for our patientsgreeting them with a smile, managing front office operations, and creating a welcoming atmosphere that reflects our commitment to exceptional care.We offer competitive compensation, benefits packages with PTO, paid holidays, employer-paid life insurance, and 401K with employer matchingJob Responsibilities Working as the first face and point of contact for patients in the office and on the phone  Providing excellent customer service (patient experience)  Excellent time management and organizational skills, and can easily adapt to changing priorities and handle a fast-paced environment  Greeting patients, and communicating payments and any follow-up instructions or appointments needed  Scheduling, rescheduling, canceling appointments  Preparing daily schedules and patient charts for staff  Verifying insurance and communicating with insurance companies  Showing genuine care and compassion to all patients, and collaborating or handling additional office tasks to assist team members and help ensure a smooth-running officeJob Requirements- Dental Experience - Proven experience in a front desk or customer service role. - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Professional appearance and attitude. - Ability to handle stress and remain calm under pressure. - Strong problem-solving skills and attention to detail. - Ability to work independently and as part of a team. - Customer-focused with a friendly and welcoming demeanor. - Basic knowledge of administrative and dental procedures. - Ability to maintain confidentiality and adhere to company policies.Core Values Integrity  Do the right thing, even when it is hard. Honesty  Keep your promises. Commitment is an action. Engagement  Be present for one another and our patients. Respect  Treat people how THEY want to be treated. Fun  Enjoy your experienceCompensation details: 22-26 Hourly WagePI0e5e184638e6-31181-38870510


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