Medical Front Office Assistant
7 days ago
Our company is positioned to grow exponentially in the coming years, and we are looking for an upbeat, friendly, dedicated, results-driven, rock-star Front Office Assistant to join our team and help us provide exemplary service and support to our patients and clients.
The Front Office Assistant oversees the patient experience. They deliver the Rehab United brand of service with the utmost kindness, compassion, professionalism and efficiency. They put our patient experience and support to Rehab United team members first. Come join a thriving work environment, gain valuable experience, and have fun doing it
Essential Job Responsibilities:
- Greet and check-in patients when they arrive to the office.
- Have patient complete required forms, obtains necessary signatures, and accurately enter the patient information for registration.
- Ensure all insurance, personal, and health information is obtained and verified prior to each patient's appointment.
- Maintain daily scheduling and confirmation of patient appointments.
- Respond to heavy volume of incoming calls for appointments and other requests.
- Collect patient co-payments, deductibles, and prior balances.
- Explain payment policy/billing procedures and financial responsibility to patients.
- Prepare and properly file patient forms.
- Balance daily monies and receipts, and ensure accuracy of fee tickets and batch summaries.
- Perform other duties as assigned by management.
- Superb customer service & communication skills
- Attention to detail, organization & prioritization
- Efficient time management, particularly in high pressure scenarios, while maintaining professionalism and composure
- Simple math skills using whole numbers, common fractions, and decimals
- Familiarity with MS Office, particularly Excel, Word, Outlook and Teams
- Ability to grasp computer systems quickly
- Ability to maintain confidentiality
Two or more years of medical office experience - Physical Therapy Clinic or Medical Office Management are a plus
Incentives/Benefits:
- Medical, Dental, Vision and Life/AD&D benefit options
- 401(k) Retirement Program with Company Match
- Vacation and Holiday Pay
- Sick Pay (in accordance with State and City law)
- Free Fit Societe gym membership.
- Discounts on massage therapy.
$18.00 - $21.00 Hourly
Department Front Office Role Front Office Assistant Locations Bonita, Carmel Valley, Downtown, Kearny Mesa, La Mesa, Point Loma Hourly salary $18 - $21 Employment type Full-time Required Preferred Job Industries
- Healthcare
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