Personal Banker

1 week ago

Cleveland, Ohio, United States Third Federal Full time
At Third Federal, named for five years in a row as "One of the Best Companies to Work For" in America by Fortune magazine, we look for associates who can help us fulfill our mission to help customers achieve the American dream of home ownership and financial security and provide value to our customers and our communities. We take a genuine interest in each of our associates - from their professional development to their health and wellness. We offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

At Third Federal, you will find strength and stability in your career. Nearly 15 percent of our associates have been with the company for 25 years or more and, in the more than 80 year history of our company, we have never had layoffs.

We are searching for a Personal Banker/Customer Service Representative III with a minimum of 2 years recent experience in retail branch banking working on the platform and in the teller window. The candidate will be proficient in running a teller window, opening depository accounts (checking, savings, certificate of deposit, IRA's) taking HELOC/HELOAN applications and resolving customer issues on the platform. Conventional First Mortgage application experience is a plus. The successful candidate will work in all areas of the branch and will work within our East region that consists of two different branch locations (Twinsburg and Main).. The home office for this position is our Cedar Center Branch. The candidates must possess strong interpersonal skills, work well in a fast paced environment and thrive in a team based setting.

Requirements:
  • 6 months of recent Retail Bank Teller experience.
  • 2 years of recent experience working in a retail branch banking location on the platform with new account openings, Equity loan applications and resolving customer issues.
  • Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
  • Successful candidates will work in all areas of the branch.
  • Conventional First Mortgage experience is a plus if you meet all other requirements.
  • High School graduate or equivalent.
  • Ability and willingness to work within a regional area of three branch locations rotating when and where needed.
  • To be considered, you must meet all of the basic requirements.
  • The home branch for this position is Garfield : 12594 Rockside Rd., Garfield Hts., OH 44125
NOTE: The position requires recent Retail Branch Platform, Teller and Equity Loan and Equity Line applications experience.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Required Preferred Job Industries
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