Audio Visual Support Technician

2 months ago


Golden, United States ALTA IT Services Full time
Job DescriptionJob Description

Audio Visual Support Technician II

12 month contract | $50.00/hr (subject to change)

Fully onsite in Golden, Colorado

Summary:

A Tier II Audio Visual Support Technician is proficient at installing, operating, and maintaining audio-visual systems. This person will bring with them industry experience operating and troubleshooting user Laptop systems (Windows and Mac), as well as iOS and Android devices. Comprehensive experience with reading technical documentation and disseminating information by creating documentation.

Determination is required to ensure each problem or incident has been resolved. Someone who can be onsite to troubleshoot and interface directly with customers. This role communicates information of a technical nature in simple terms, assisting end users in successful operation of AV equipment in conference rooms. Experience will demonstrate capability to assist in diagnostics and management of audio, visual, teleconference systems, and web conferencing solutions.

Responsibilities:

•       Respond to requests for Tier II AV Support using client ticket tracking system.

•       Facilitate collaboration by supporting NREL end users in successfully using conference room technology.

•       Assist end users with operating Windows and Mac systems in combination with installed AV Systems.

•       Diagnostic troubleshooting of AV equipment, desktop computers, cabling, USB peripherals, AV Control Processors, Audio-Digital Signal processors Projectors, Interactive Whiteboards, Large Displays, Teleconferencing and Hybrid Systems.

•       AV system checkups, replacing broken cables, preemptive problem solving before problem escalation.

•       Remove, install, re-wire and modify AV system hardware and software components, as required.

•       Assist with installing, modifying, commissioning, and / or de-installing AV systems.

•       Ensure that rooms are kept neat and free of safety hazards; and manage “cable sprawl” to maintain cleanliness and safety of meeting rooms.

Requirements:

•       Excellent customer service skills.

•       Experience supporting clients with a diverse range of technical knowledge.

•       Experience with Windows and Mac systems, iOS and Android mobile devices.

•       Experience installing and / or servicing Video Teleconference equipment.

•       Experience commissioning AV equipment.

•       Comfortable understanding of electronics signal flow and audiovisual system complexities.

•       Experience supporting MS Teams, Cisco WebEx, Zoom and/or other virtual meeting applications.

•       Excellent multi-tasking skills and motivation; prioritize and perform concurrent tasks.

•       Working hands on knowledge and experience with PC and Mac technologies.

•       Certified Technology Specialist (CTS) certifications preferred.

Preferred Qualifications:

•       Minimum three (3) years’ experience working with audiovisual systems; installation, service, maintenance of audiovisual systems; live event production, broadcast radio, or similar technology.

•       Strong computer troubleshooting skills including Windows, Mac, Android and iOS platforms.

•       Experience installing and maintaining audiovisual control systems.

•       Manufacturer training certifications for audiovisual systems, audio DSPs, and related sub-system components (QSC-QSYS, Crestron, Commend or similar).

•       Demonstrated experience interpreting and/or creating CAD based system drawings.

•       Current familiarity with commercial audiovisual, videoconferencing, and broadcast manufacturers.

•       Experience servicing and maintaining public address and distributed audio systems.

•       Functional understanding of IP and ISDN network connectivity.

•       A/V cabling standards; HDMI, distribution/conversion equipment and structured cabling installation methodology (CAT6).

•       Familiarity with ServiceNow IT service management system.



  • Golden, Colorado, United States NANA Regional Corp Full time

    Job Summary:Akima Infrastructure Services, LLC (AIS) is seeking a skilled Audio Visual Support Technician to join our team. As a Tier II Audio Visual Support Technician, you will be responsible for installing, operating, and maintaining audio-visual systems.Key Responsibilities:Install, operate, and maintain audio-visual systemsDiagnose and troubleshoot...


  • Golden, Colorado, United States Boston Government Services, LLC Full time

    Job DescriptionBoston Government Services, LLC. (BGS) is seeking an experienced Audio Visual Support Technician II to join their team at National Renewable Energy Laboratory (NREL).This role requires a proficient individual in installing, operating, and maintaining audio-visual systems. The ideal candidate will have industry experience operating and...


  • Golden, Colorado, United States ALTA IT Services Full time

    Job SummaryA skilled Audio Visual Support Technician II is required to install, operate, and maintain audio-visual systems. The ideal candidate will have experience with troubleshooting user laptop systems, iOS and Android devices, and creating technical documentation.Key ResponsibilitiesRespond to requests for Tier II AV Support using client ticket tracking...


  • Golden, Colorado, United States ALTA IT Services Full time

    Job SummaryAudio Visual Support Technician II provides technical support for audio-visual systems, including installation, operation, and maintenance. The ideal candidate will have experience with AV systems, Windows and Mac systems, iOS and Android devices, and technical documentation.Key ResponsibilitiesRespond to requests for Tier II AV Support using...


  • Golden, Colorado, United States BTI Full time

    Job DescriptionBTI is seeking an experienced Audio Visual Support Technician II to join our team in Golden, Colorado. As a key member of our team, you will be responsible for installing, operating, and maintaining audio-visual systems. Your expertise in troubleshooting user laptop systems, iOS and Android devices, and creating technical documentation will be...


  • Golden, Colorado, United States System One Holdings, LLC Full time

    A highly skilled Audio Visual Support Tech II will be responsible for installing, operating, and maintaining audio-visual systems. This individual will bring industry experience operating and troubleshooting user Laptop systems (Windows and Mac), as well as iOS and Android devices.Key responsibilities include:Responding to requests for Tier II AV Support...


  • Golden, Colorado, United States NANA Regional Corp Full time

    Akima Infrastructure Services, LLC (AIS) is seeking a skilled Audio Visual Support Specialist to install, operate, and maintain audio-visual systems.This individual will bring industry experience operating and troubleshooting user Laptop systems (Windows and Mac), as well as iOS and Android devices.The selected candidate will be required to work on-site 40...


  • Golden, Colorado, United States NANA Regional Corp Full time

    At NANA Regional Corp, we are seeking a skilled Audio Visual Support Technician, Tier II to join our team. As a key member of our infrastructure services, you will be responsible for installing, operating, and maintaining audio-visual systems. Your expertise in troubleshooting user Laptop systems (Windows and Mac), as well as iOS and Android devices, will be...


  • Golden, United States Inalab Consulting Inc Full time

    Job Title: Network/Hardware Support TechnicianClient: USGS Geologic Hazards Science Center (GHSC)Location: Hybrid position in Golden, CO (Onsite)Citizenship: US or Green Card / Permanent Resident - must pass a Background InvestigationEducation: Bachelor's degree in mechanical and/or electrical engineeringInalab has an immediate opening for the position of...


  • Golden, Colorado, United States Inalab Consulting Inc Full time

    Job Title: Network Support SpecialistJob Summary:Inalab Consulting Inc is seeking a skilled Network Support Specialist to join our team. The ideal candidate will have experience in monitoring, maintaining, and upgrading network systems to meet the needs of our clients.Key Responsibilities:Participate in the monitoring, maintenance, and upgrade of network...


  • Golden, Colorado, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Hotel Maintenance Technician to join our team. As a key member of our engineering and facilities team, you will be responsible for ensuring the smooth operation of our hotel's maintenance and repair functions.Key ResponsibilitiesRespond to and resolve guest repair requests in a timely and professional manner.Perform...


  • Golden, Colorado, United States McDonald's Full time

    McDonald's Maintenance Technician Job DescriptionAs a Maintenance Technician at McDonald's, you will be responsible for ensuring the smooth operation of our restaurant equipment and facilities. Your key responsibilities will include:Key Responsibilities:Working with refrigeration and restaurant equipment to ensure optimal performance and efficiencyAssisting...


  • Golden, Colorado, United States Buckle Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Sales Support Team Member to join our team at Buckle.Key Responsibilities:Greet Guests with a friendly and engaging attitude, providing exceptional customer service.Operate the Point of Sale (POS) software to complete Guest transactions and maintain accurate records.Assist the Operations...


  • Golden, Colorado, United States CanAm Technologies Full time

    Job OverviewCan/Am Technologies is seeking a skilled Technical Support Technician to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients and internal staff.Key ResponsibilitiesProvide timely and effective technical support to clients and internal staff via phone, email, and...

  • Pharmacy Technician

    2 months ago


    Golden, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...


  • Golden, Colorado, United States CVS Health Full time

    Transforming Healthcare with CVS HealthAt CVS Health, we're committed to delivering exceptional healthcare services that make a meaningful difference in people's lives. As a Front End Pharmacy Technician, you'll play a vital role in our mission to provide innovative, patient-centered care.Key Responsibilities:Perform order entry tasks with precision and...

  • Pharmacy Technician

    4 weeks ago


    Golden, Colorado, United States CVS Health Full time

    Job SummaryCVS Health is seeking a skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in ensuring the accuracy and efficiency of our pharmacy operations.Key ResponsibilitiesRotate and work in various assigned pharmacy workstations, including packaging, staging, returns, receiving, narcotics, IV, Ekit,...

  • Behavior Technician

    1 month ago


    Golden, United States Soar Autism Center Full time

    Job DescriptionJob DescriptionAt Soar Autism Center, we are dedicated to enhancing the lives of children on the autism spectrum. As we strive to innovate and build a better model of care for kids, the role of the Behavior Technician or RBT (Registered Behavior Technician) becomes paramount. Through our specialized approach, we empower these children, guiding...

  • Behavior Technician

    7 days ago


    Golden, United States Soar Autism Center Full time

    Job DescriptionJob DescriptionAt Soar Autism Center, we are dedicated to enhancing the lives of children on the autism spectrum. As we strive to innovate and build a better model of care for kids, the role of the Behavior Technician or RBT (Registered Behavior Technician) becomes paramount. Through our specialized approach, we empower these children, guiding...


  • Golden, Colorado, United States CVS Health Full time

    Job Summary: We are seeking an Advanced Pharmacy Technician to join our Omnicare team. As an Advanced Pharmacy Technician, you will work to ensure all medication needs and regulatory compliance are met for our patients while working in various pharmacy workstations.Responsibilities:Partner with function supervisor to coordinate workflow for assigned areas...