Restaurant Shift Manager, Team Member

1 month ago


Louisville, United States Dairy Queen Full time
Job DescriptionJob Description

Dairy Queen
Hiring: Restaurant Shift Manager / Hourly Team Member
*Including Cook, Cashier, Customer Service
Location: Louisville (Hikes Pt), KY

Pay Based on experience

When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 locations. As the largest Dairy Queen franchisee in the world, we offer the benefits and opportunities you can expect from an iconic national brand. Don’t wait to get your career started, take advantage of this sweet opportunity today

If learning new things, working alongside friendly co-workers and making a difference in the lives of others is what you’re all about, then DQ is the place for you As a Dairy Queen Restaurant Shift Manager, you’ll help supervise the team and ensure all shift responsibilities are completed. Our Dairy Queen Shift Managers are leaders in our stores in many ways, including training new team members, handling cash and making sure our guests have the best experience possible. As a member of our Dairy Queen management team, the shift managers will work with the General Manager and Assistant Managers to make sure all food safety and cleanliness standards are met every day.

A DQ Restaurant Team Member is responsible for providing superior customer service and products quickly, accurately and safely according to standards set by Fourteen Foods (FF) and International Dairy Queen (IDQ). Your goal is to meet or exceed each Guest’s expectations on every visit in the areas of quality, service, cleanliness, and consistency. Team Members demonstrate friendliness, hospitality, respect, and genuine care and concern towards Guests and co-workers alike throughout the course of completing all assigned tasks.

Shift Manager Experience & Qualifications:

  • Positive attitude and willingness to serve others
  • 1-2 years of restaurant or retail experience
  • Teamwork mentality with a desire to improve your restaurant every day
  • Willing to submit to and pass a background check
  • Over the age of 18

Team Member Experience & Qualifications:

  • Minimum Age: Must be 16 years of age or older.
  • No previous work experience required. 6+ months of experience in fast-food restaurant or related
  • Above average math skills needed to operate cash register, count and return change, and balance cash drawer.
  • Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Here's what we’ll bring to the table:

  • Competitive wages
  • Tuition reimbursement opportunities
  • Benefits for full time employees including health, dental and vision
  • No 3rd shift
  • Employee referral bonuses
  • Restaurants closed on Easter, Thanksgiving Day and Christmas Day

Fourteen Foods is the largest DQ franchisee in the world. We offer excellent growth and advancement opportunities as well as pay and benefits you’d expect of an iconic national brand. Come join us, we’re the place where memories are made

Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.



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