Food Runner
1 week ago
Opportunity of a Lifetime: Join the Culinary Revolution with Massimo Bottura
We are seeking a dynamic and experienced FOOD RUNNER to be part of our opening team in Miami. The ideal candidate will share our commitment to excellence, hospitality, and innovation. This is a once-in-a-career opportunity to partner with us as we open Chef Massimo Bottura's first restaurant in Miami.
About Torno Subito:Torno Subito, born from the genius of Massimo Bottura, is not just a restaurant; it's an experience, a journey through flavors and creativity. Hailing from its original success in Dubai, Torno Subito Miami is set to redefine the culinary landscape, offering a delightful fusion of Italian tradition and avant-garde innovation.Chef Massimo Bottura is an Italian restaurateur and the chef patron of Osteria Francescana, a three-Michelin-star restaurant based in Modena, Italy and ranked No.1 on The World's 50 Best Restaurants list twice and currently part of the Best of the Best list.”
Pay and Benefits:
King Goose Hospitality includes tips for ALL positions in addition to the listed hourly pay We also offer competitive pay and benefits (paid time off, maternity leave, parental leave, tuition reimbursement, paid holidays, growth opportunities within our other brands, etc.)
POSITION SUMMARY
The primary responsibilities of a Food Runner are to assist our service staff in delivering uncompromising hospitality, ensuring our guests have an excellent dining experience. This role involves delivering food and beverages, describing items, replenishing supplies, and acting as a liaison between the FOH and BOH staff.
PRIMARY JOB DUTIES
- Ensure that dining room table configuration is set to standards.
- Ensure food is delivered promptly to any seated guests in the dining room/patio/bar.
- Deliver and describe food and beverages, knowing how each item is presented to assure proper delivery to the table.
- Collaborate with bartenders, barbacks, and kitchen staff to respond to customer requests promptly.
- Provide friendly and attentive service to guests.
- Respond to customer inquiries and requests in a polite and helpful manner.
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
- Fill beverage and ice dispensers.
- Restock utensils, napkins, and other dining room necessities.
- Keep wait stations clean, set up, and take down stations appropriately.
- Wipe tables and seats per protocol.
- Scrape and stack dirty dishes, and carry dishes and other tableware to designated areas.
- Clean up work areas, tables, spilled food, drinks, and broken dishes, and remove empty bottles and trash.
- Perform serving, cleaning, and stocking duties in dining rooms to facilitate customer service.
- Clear and reset tables promptly after guests leave.
- Attend all scheduled training sessions and meetings.
- Promptly report all maintenance issues.
- Maintain a professional attitude, dealing with high-end customers.
- Adhere to all state and federal requirements regarding the sale of alcohol.
- Adhere to all Health Department requirements.
- Adhere to all work rules, procedures, and policies established by the company.
- Perform any other duties as assigned by the company to operate the business efficiently.
PHYSICAL REQUIREMENTS
- Ability to hear effectively to take a guest order in person and over the phone.
- Ability to speak and write down specials, menu items, and ask questions to verify orders.
- Ability to type and tap keys to complete point of service sales.
- Ability to make change and calculate tickets manually if necessary.
- Ability to walk/stand up 100% of the time.
- Ability to grasp, hold, set down, redirect materials, turn, control, and manipulate objects with hands.
- Ability to use body parts, arms, hands, shoulders, and back to elevate an object above its previous surface level and lift up to 50 pounds waist high and up to 20 pounds overhead.
- Ability to bend, stoop, squat, carry, push, and lift up to 50 lbs. regularly and continually; must be able to stretch to fulfill cleaning/inspection tasks.
- Ability to climb steps, ladders, and other vertical and semi-vertical surfaces to reach a higher level.
- Ability to use body parts regularly and continually to repeat the same motions for a reasonable period without resting.
- Ability to tolerate and hear high levels of noise according to industry standards and the work environment.
MINIMUM QUALIFICATIONS
- High School Diploma or GED preferred.
- Minimum one year of high-volume experience, preferably in hotels or restaurants.
- Exceptional guest service skills.
- Must be able to work without close supervision.
- Flexible and long hours sometimes required.
- Availability to work holidays, nights, and weekends.
- Associates may be required to work varying schedules to reflect the business needs of the restaurant.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
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