Clinical Oversight Director

5 days ago

Westbrook, United States Hope Community Support Services LLC Full time
Job DescriptionJob Description

Position: Clinical Oversight Director

Reports To: Quality Assurance Director

FLSA Status: Exempt

Supervises: Care Coordinator, Director of Residential Services, Program administrator.

 

Position Summary

Under the direction of the Director of Quality Assurance, the Clinical Oversight Director (COD) is responsible for managing all clinical functions, assuring that personnel, programs, services, processes, and procedures conform to both internal guidelines and regulatory standards. The COD establishes, implements, and evaluates goals and objectives for Hope Community Support Services, that meet and promote the standards of quality and contribute to the total organization and philosophy.

 

Education and Experience Requirements:

· MA or MS in a Human Services discipline

· Independently licensed as a LCSW, LMSW-cc

· Familiarity with Maine care guidelines

· Experience working with patients with Intellectual Developmental Disorders

· 2+ years of progressive mental health management and broad clinical experience is required.

· Ability to work both independently and to collaborate with teams of individuals in diverse settings.

· Experience with MS Word, Excel, Project Management and Analytics software

· Sensitivity to cultural variables and respect for diversity and inclusion

·

Qualifications/Skills:

• Leadership

• Strong written and verbal communication skills

• Mentoring skills

• Collaboration skills

• Program management skills

• Patient Care

• Computer knowledge and skills

• Problem Solving

• Conflict Resolution

• Staff Management

 

Clinical Oversight Director Job Responsibilities

· Oversee and supervise all program staff in conjunction with the care coordinator and Program Administrator.

· Responsible for the oversight and monitoring of clinical services provided within the program.

· Responsible for maintaining current assistive living Licensing criteria and adherence to agency’s internal best practices, policies and procedures, and quality standards.

· Responsible for oversight and management of program referrals, waitlists, and intakes.

· Acts as liaison between Hope CSS and all outside agencies and collateral contacts.

· Facilitates clinical team meetings.

· Responsible for the oversight and implementation of the weekly Activity/Group schedule; delegation of staff to facilitate and carry through the approved curriculum.

· Engages all residents by understanding and addressing their needs whether within or outside the scope of work.

· Attend all required agency-wide meetings and training and completes assigned trainings by their due dates.

· Participates as part of the Agency Leadership Team and partakes in strategic planning.

· Assists with client chart reviews for internal quality assurance.

· Participates in client’s PCP, 90 days review and others

· Ensure clients ‘authorizations and SIP are submitted in a timely fashion.

· Oversee and write Behavior Management Plans.

· Ensure that services locations are enrolled in MIMHS.

· Maintain confidentiality of resident, employee, and agency information in accordance with federal and state laws and funder requirements.

· Responsible for the program and residents’ safety, ability to respond to emergencies.

· Other duties as assigned.

Essential Functions:

 

Leadership & Communication

· Role model for mission and values of the agency

· Ensures that policies and procedures are communicated and applied

· Represents agency professionally with internal and external stakeholders

· Is approachable and available for all employee questions or concerns

· Encourages employee growth and development

· Clearly communicates with peers and supervisors

· Maintains positive working relationships

· Ensures adherence to ethics and compliance standards

· Ensures all communications are timely and professional

 

 

Administrative

· Oversee Complete quality assurance reports.

· Oversee record of clients ’goals progress and status.

· Oversee record of client’s activity.

· Oversee record of client’s medication administration.

· Oversee record of client’s Dr appointment.

· Oversee record of client's reportable event.

· Oversee and write Behavior Management Plan.

· Monitor DSP Individual Service Plan documentation to ensure timeliness of entry, accuracy and support received from staff.

· Evaluate weekly written client’s reports from care coordinator outlining clients care plan status, progress, and concerns.

· Oversee clients’ intake process.

 

Work Conditions:

· Flexibility to work from home when appropriate

· Office space is provided

· Travel is an expectation and requirement for the responsibilities assigned to this role

· If guidelines are follows, risks of exposure to hazardous conditions and blood borne pathogens is minimal

 

Physical Demands:

Sedentary - While performing the duties of this job, the employee is regularly required to stand; walk; sit and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

· Required to sit for long periods of time.

· Infrequent light physical effort required

· Requires driving own vehicle to various sites

· Lifting 1-20 pounds – occasionally

· Lifting 20-35 pounds – infrequently

· Lifting 36-50 pounds – rarely/never

· Crouching – occasionally

· Kneeling – occasionally

· Twisting – occasionally

· Reaching – occasionally

· Bending – occasionally

· Climbing – infrequently

· Crawling – infrequently

· Sitting – frequently

· Standing – frequently

· Walking – frequently

 

Benefit currently available

1. Paid lunch time (30 minutes)

2. Work schedule (Monday through Thursday)

3. Flexibility

4. Paid training

5. 4 weeks Paid vacation

6. 10 holidays

7. Annual Salary (to be discussed )

8. Annual bonus program

9. Health Insurance

10. Dental and Vision insurance

11. 401 K

Company DescriptionHope Community Support Services is a waiver service provider that will serve adults with intellectual and developmental disabilities in the state of Maine. We are currently offering four services which include home support per-diem, home support quarter-hour, shared living, and community support membership. You are welcome to visit our website and Facebook page to learn more about each service. Our long-term goal is to become a hub of services to foster inclusion and empower support to maximize growth.Company DescriptionHope Community Support Services is a waiver service provider that will serve adults with intellectual and developmental disabilities in the state of Maine. We are currently offering four services which include home support per-diem, home support quarter-hour, shared living, and community support membership. You are welcome to visit our website and Facebook page to learn more about each service. Our long-term goal is to become a hub of services to foster inclusion and empower support to maximize growth.

  • Oversight Director for Clinical Services

    2 weeks ago

    Westbrook, Maine, United States Hope Community Support Services LLC Full time

    Hope Community Support Services LLC seeks an experienced Oversight Director for Clinical Services to join our team. In this critical role, you will oversee clinical operations, manage program staff, and ensure compliance with regulations. The ideal candidate will have a Master's degree in Human Services, be independently licensed as a LCSW or LMSW-cc, and...

  • Clinical Oversight Director

    1 week ago

    Westbrook, Maine, United States Hope Community Support Services LLC Full time

    Job DescriptionHop Community Support Services LLC is a waiver service provider that serves adults with intellectual and developmental disabilities in the state of Maine. We are currently offering four services: home support per-diem, home support quarter-hour, shared living, and community support membership.The salary for this position is estimated at...

  • Program Manager for Clinical Oversight

    2 weeks ago

    Westbrook, Maine, United States Hope Community Support Services LLC Full time

    ResponsibilitiesThe Program Manager for Clinical Oversight will be responsible for maintaining current assistive living Licensing criteria and adherence to agency's internal best practices, policies and procedures, and quality standards.This role also involves acting as liaison between Hope CSS and all outside agencies and collateral contacts, facilitating...

  • Director of Clinical Services

    1 week ago

    Westbrook, Maine, United States Hope Community Support Services LLC Full time

    About the RoleHoppe Community Support Services LLC is a waiver service provider serving adults with intellectual and developmental disabilities in Maine. We offer four services: home support per-diem, home support quarter-hour, shared living, and community support membership.We are looking for a Director of Clinical Services who can oversee and supervise all...

  • Director of Clinical Operations

    1 week ago

    Westbrook, Maine, United States Hope Community Support Services LLC Full time

    Hope Community Support Services LLC is a waiver service provider that offers innovative solutions to adults with intellectual and developmental disabilities in Maine. As the Director of Clinical Operations, you will play a vital role in overseeing clinical functions, ensuring adherence to internal guidelines and regulatory standards.The ideal candidate will...

  • Clinical Director of Operations

    1 week ago

    Westbrook, Maine, United States Hope Community Support Services LLC Full time

    Job SummaryWe are seeking a highly skilled Clinical Director of Operations to join our team at Hope Community Support Services LLC. The successful candidate will be responsible for overseeing all clinical functions, ensuring compliance with internal guidelines and regulatory standards.In this role, you will establish, implement, and evaluate goals and...

  • Director of Clinical Operations

    1 week ago

    Westbrook, Maine, United States Hope Community Support Services LLC Full time

    About the RoleThis Healthcare Services Manager position requires strong leadership skills and the ability to manage multiple priorities in a fast-paced environment. The successful candidate will be responsible for overseeing all clinical operations within the program, including supervising staff and ensuring compliance with regulatory requirements.The...

  • Director of Patient Care Operations

    2 weeks ago

    Westbrook, Maine, United States Genesis Healthcare Services Full time

    Job SummaryWe are seeking a skilled and compassionate Director of Patient Care Operations to lead our nursing teams in providing exceptional care and services to our patients and residents.This is a critical role that requires strong leadership and management skills, with a focus on ensuring quality care delivery, positive clinical outcomes, and...

  • Teller Supervisor Director

    7 days ago

    Westbrook, Maine, United States Empeople Credit Union ME Full time

    About the RoleThe Empeople Credit Union ME is looking for an experienced professional to serve as the Branch Operations Manager. In this critical position, you will oversee the daily operations of our branch and lead a team of up to 6 MROs and Member Specialists.Key ResponsibilitiesLeadership and Team Management: Responsible for the performance management,...

  • Nursing Unit Lead

    4 weeks ago

    Westbrook, Maine, United States Genesis HealthCare Full time

    Lead Nursing Team for Efficient Patient CareThe Genesis HealthCare team seeks a skilled Registered Nurse Supervisor to oversee the clinical operations of our nursing units, ensuring compliance with policies and regulations. As a leader in patient care, you will foster a supportive environment for staff and patients while maintaining staffing levels and...

  • Director of Patient Safety and Risk Management

    4 weeks ago

    Westbrook, ME, United States MaineHealth Full time

    MaineHealth CorporateManagement/LeadershipReq #: 10438 MaineHealth is currently seeking a Director of Patient Safety and Risk Management to provide comprehensive oversight and coordination of safety initiatives across all 240+ practices. The Director will be tasked with assessing current practices, identifying areas for improvement, and implementing...

  • Nurse-RN Supervisor

    5 days ago

    Westbrook, United States Springbrook Center - ME Full time

    Nurse-RN Supervisor at Springbrook Center - ME summary: The RN Supervisor at Genesis Healthcare plays a crucial role in delivering high-quality nursing care and enhancing patient satisfaction. This position involves leading clinical operations, ensuring compliance with healthcare regulations, and collaborating with the Director of Nursing to maintain...

  • Nursing Operations Manager

    3 weeks ago

    Westbrook, Maine, United States Genesis Healthcare Full time

    Overview of Genesis HealthcareGenesis HealthCare is a leading provider of healthcare services, offering a range of living options and professional clinical services. Our mission is to improve the lives we touch through high-quality care and everyday compassion.Salary and BenefitsWe offer an estimated salary of $43.50 per hour for this full-time position in...

  • Registered Nurse Supervisor

    4 weeks ago

    Westbrook, United States Genesis HealthCare Full time

    Registered Nurse Supervisor - RN at Genesis HealthCare summary: The Registered Nurse Supervisor leads the clinical operations of nursing units, ensuring compliance with policies and fostering a supportive environment for staff and patients. This role involves collaborating with the Director of Nursing to maintain staffing levels and facilitate effective...

  • Nurse-RN Supervisor

    2 weeks ago

    Westbrook, United States Genesis Administrative Services LLC Full time

    Nurse-RN Supervisor at Genesis Administrative Services LLC summary: The Nurse-RN Supervisor at Genesis Healthcare plays a crucial role in delivering high-quality nursing care while ensuring compliance with policies and regulations. This position involves leading nursing operations, mentoring staff, and collaborating with the Director of Nursing to...

  • Nurse-RN Supervisor

    3 weeks ago

    Westbrook, United States Genesis Administrative Services LLC Full time

    Overview: At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference....

  • Healthcare Services Manager

    2 weeks ago

    Westbrook, Maine, United States Hope Community Support Services LLC Full time

    About the JobWe are seeking a highly skilled Director of Clinical Operations to join our team at Hop Community Support Services LLC. As a key member of our leadership team, you will be responsible for developing and implementing effective clinical strategies to improve program outcomes.The estimated annual salary for this position is $82,000 - $100,000,...

  • Healthcare Operations Manager

    4 weeks ago

    Westbrook, Maine, United States Genesis HealthCare Full time

    Job Summary">We are seeking a dedicated and experienced Registered Nurse Supervisor to join our team at Genesis HealthCare. As a key member of our leadership team, you will play a vital role in delivering high-quality patient care and ensuring the smooth operation of our nursing units.">About Us">At Genesis HealthCare, we pride ourselves on providing...

  • Nurse Director Role with Leadership Opportunities

    1 month ago

    Westbrook, Maine, United States Genesis HealthCare Full time

    OverviewGenesis HealthCare is a leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services.

  • Therapy Manager

    3 months ago

    Westbrook, United States Encompass Health Full time

    With guidance from the Director of Therapy Operations, using some independent judgment, Therapy Manager manages components of therapy operations, which may include inpatient or outpatient therapy, in accordance with current applicable federal, state, and local standards, regulations, and guidelines to assure that the highest degree of quality care is...