Assistant Dispatcher
3 weeks ago
1. Answer phones and route to appropriate person.
2. Assisting dispatchers with dispatch and printing of bills of lading and mark loads.
3. Keep daily dispatch sheet updated and monitor ETAs.
4. Assist dispatchers with building loads out of available inventory.
5. Inventory control in TMW vs customer inventories daily
6. Monitor PeopleNet for check ins and send messages as needed.
7. Verify completion of Workflow by assigned drivers
8. Rate, dispatch and mark all loads from non-contract customers.
9. Follow up daily with other terminals on support needed.
10. Maintain driver communication daily with assigned drivers and drivers handling all inventories under your control
11. Maintain and update the TMW program for the terminal.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
1. Two years’ experience in a front office position.
2. Experience in logistics and dispatch, preferably within auto hauling distribution, a plus.
3. Knowledge of DOT compliance, laws, rules, regulations and safety.
4. Proficient in Microsoft Office Suite.
5. Knowledge of TMW and PeopleNet a plus.
6. Ability to maintain a high level of accuracy and completion in preparing and entering information.
7. Attention to detail and possess a high level of accuracy.
8. Comfortable working in a high-stress environment and ability to stay calm under pressure.
9. Strong interpersonal skills to develop and maintain positive relationships with dispatch team and auto haulers.
10. Possess effective verbal and listening skills.
11. Work occasionally requires a high level of mental effort and strain when performing essential duties. Must be able to perform the essential duties of the position with time constraints, interruptions and stressed dispatchers and drivers.
12. Work may require more than 40 hours per week.
Company DescriptionYour Complete Satisfaction is Our Number One GoalSince 1978, we have specialized in supplying temporary and direct hire staffing to Rhode Island corporations of all types - including banks, hospitals, manufacturing firms, colleges, professional and legal firms, and governmental agencies.Company DescriptionYour Complete Satisfaction is Our Number One Goal\r
Since 1978, we have specialized in supplying temporary and direct hire staffing to Rhode Island corporations of all types - including banks, hospitals, manufacturing firms, colleges, professional and legal firms, and governmental agencies.
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