Cloud Configuration Engineer
1 week ago
Title: Cloud Configuration Engineer
Reports To: VP of Engineering
Location: Remote – United States
Job Description: At Sterling, cloud computing allows us to modernize and consolidate IT infrastructure, automate workloads, and pursue next-generation innovation. To continue this transformation, we’re seeking an experienced cloud engineer who has expertise in the implementation of different projects in the cloud. The ideal candidate will have a firm grasp of cloud technologies, platforms, and applications and an ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance, and advanced industry knowledge are essential to keep us on the cutting edge. The cloud engineer will have an immediate impact on the day-to-day efficiency of Cloud operations and an ongoing impact on growth.
Required Technical Skills: Our Cloud Engineer should be proficient in pricing AWS, Microsoft licensing. Experience using Salesforce and AWS building is desired. General Microsoft office proficiency is required.
Required Education/Experience: The Cloud Engineer should have a minimum of 2+ years of experience in the pricing public cloud, or Microsoft Licensing. Prior experience with IT administration is desired. Additionally, understanding of financial operations, accounting, and billing a plus. A high school diploma or equivalent is required and post-secondary education in business, marketing, or a related field is preferred.
Requirements:
- Acquired associate cloud certifications desired.
- Ability to price Cloud Consumption with calculators and distribution
- Able to communicate, coordinate, and work effectively with coworkers.
- Understanding of pricing Microsoft SaaS licensing as well as configuration a major bonus.
- Possess a strong work ethic and team player mentality.
- Able to work independently, demonstrate strong initiative, and set and achieve personal and team goals.
- Strong verbal and written communication skills. Able to articulate product solutions to customers.
- Able to draft and present architectures and responses to customer requests effectively.
- Capable of working in a high-paced, demanding sales environment.
- Has a pleasant, patient and friendly attitude.
- Customer service-oriented mentality. Willing to go the extra mile to satisfy a customer.
- Able to accurately and efficiently document customer information and sales activity.
- Strong analytical and problem-solving skills.
- Basic, general knowledge of IT products, with particular emphasis on software products.
Primary Responsibilities:
- Design, develop, and build cloud solutions integral to Sterling's internal teams, as well as customers.
- Work with Distribution and internal groups to present pricing for consumption services within each public cloud
- Help customers understand capabilities and usage for different Microsoft licensing packages allowing them to add seats where needed as well as security.
- Understanding of Cloud Tagging for cost show back
- Ability to build ATO Landing Zones within the public cloud
- Train learn and understand new cloud technologies that could be used to improve current processes.
- Communicate with teams regularly to identify opportunities and potential issues, document key requirements and decision markers to assist in agreed solution direction.
- Maintain Cloud environments and ensure uptime and durability throughout the year.
- Troubleshoot incidents, identify root causes, fix and document problems, and implement preventative measures to ensure success.
- Receive and respond to customer requests for information, questions, and issues via email and phone.
- Communicate with distributors, manufacturers, partners, and resellers to collect pricing and product information for preparation of quotations.
- Maintain detailed records of sales activity in Salesforce.
- Perform other duties as assigned by senior level account managers or Director of Advanced Solutions Engineering
Sterling Computers is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state or applicable local law.
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